Whiplash April 27 news, yesterday evening, there are Xiaopeng car owners, Xiaopeng car former employees on the Internet rights protection, its Xiaopeng P7 appeared many times the whole car power outage, but if you want to change the car, you need to bear the difference of 140,000 yuan, for this, the owner can not accept.
The owner claimed to be a big fan of Xiaopeng Motors, and was also a part of Xiaopeng Motors, buying the first P7 670N version in October 2020, and I bought the second P7 670E version in July of 21.
However, on March 10, 2022, the owner of the car drove NGP assisted driving in the Chifeng section of the Daguang Expressway E version P7 there was a high-speed loss of power battery motor on the fault light, NGP directly withdrew in a few seconds My speed dropped from 120KM to 0KM, the vehicle completely lost power, relying on familiarity with the vehicle and emergency avoidance, using inertia to stop the vehicle from the fast lane to the emergency lane, avoiding a major traffic accident.
One month after the above failure occurred, on April 9, 2022, the owner's car P7 had another problem when charging at the Xiaopeng supercharge station, and the whole car suddenly lost power offline, completely lost power, and even the door and trunk could not be closed and could not drive away from the scene.
On April 19, 2022, Liu Lu, the experience officer of Xiaopeng Automobile, came to negotiate with the owner of the car on behalf of the manufacturer to resolve the matter. The solution one is to return the vehicle to the factory for repair, and give part of the vehicle service credits as compensation. If you do not agree to the maintenance, Xiaopeng Motors Xiaopeng Company can recycle this car according to the price of the second-hand car, and I myself will re-purchase the Xiaopeng products according to the price of the new car. And the recovered second-hand vehicles need to be recovered according to the value of the repaired overhauled vehicles, the normal second-hand car value is 220,000, but because of the quality problems of the P7 itself, the battery can only be disassembled and installed to 180,000, and the price of the new car should be calculated according to the price increase of 320,000 yuan, and the difference of 140,000 in the middle is all borne by me, which is the only way to change the car.
And it is clearly stated that the first Xiaopeng Automobile Company can not guarantee that every new Xiaopeng car provided to consumers has no quality problems after leaving the factory production line, and the owner of the second accident has not suffered major physical trauma, which can be regarded as not causing substantial harm to the owner. In this regard, the words and deeds of consumers who are extremely indifferent to the right to life and product quality are resolutely unable to accept this mediation plan.