"When I bought the car, I said very clearly, I want to buy a model with a middle match, but I didn't expect that the upper household was completed, my car became a high match, and I also had to pay the difference of 8,000 yuan." In the past few days, Ms. Li bought a new car but has never been able to drive, full of bitterness.
On April 13, Ms. Li purchased a Changan CS75 zhongpai car at a "Fengchi Automobile Supermarket" in the southern suburbs of Yulin with a price of 107,500 yuan, a down payment of 30,000 yuan and a loan of 77,500 yuan. After that, Ms. Li went through the procedures of insurance, deed tax, temporary license, loan, etc., and successfully obtained the driving license of the vehicle.
"When we were looking at the car, we were not in this Fengchi Automobile Supermarket, but in a 4S store in Caohaize, and I didn't know at the time, but after looking at the appearance of the vehicle, it was determined." Ms. Li said that she did not expect that on the morning of April 14, Ms. Li received a notice from the person in charge of the store that the Changan CS75 she purchased was a high-end match for this car, and it was necessary to pay the difference of 8,000 yuan, otherwise the vehicle could not drive away, and one of the car keys was taken away.
Ms. Li questioned that at that time, she repeatedly stressed in the store that she wanted to buy a medium-sized model, and the price of high-end vehicles was a bit unaffordable. "When I paid for the medium-sized model, why didn't the owner of the Fengchi Automobile Supermarket explain it at that time?" Ms. Li said angrily: "Now this kind of mistake is caused by the Fengchi Automobile Supermarket, if at the beginning it was stated that the vehicle that gave me the household was a high-end model, I would not buy it, and now I see that the vehicle procedures are completed, but I have to pay 8,000 yuan, which I think is unreasonable." ”
On the morning of April 17, the Huashang Daily- Ersanli [Xiaoli Help] column came to the southern suburbs of Fengchi Automobile Supermarket, and saw the vehicle purchased by Ms. Li at the door, the frame number was consistent with the driving license, it was indeed a high-end model, and the two sides signed vehicle loan information and confirmation of entrustment. Ms. Li said that now she is thinking of one way to replace her with a medium-sized model, and the other is to pay a supplementary fee of 8,000 yuan to be borne by Fengchi Automobile Supermarket.
In this regard, the person in charge of Yulin Fengchi Automobile Supermarket said that after the incident, the Shangjun Road Police Station and the Chaoyang Road Market Supervision Office of the Yuyang Branch of the Public Security Bureau have intervened in the investigation, "Now that it has been handled by the government department, then it will be handled according to the process." ”
In this regard, a person in charge of the Chaoyang Road Market Supervision Office of the Yulin Municipal Market Supervision And Administration Bureau said that they had received this consumer complaint, when Ms. Li wanted to buy a medium-ended model, and later became a high-end model in the process of picking up the car, the Shangjun Road police station had conducted an investigation in the early stage, and the police informed Ms. Li that there was a clear difference between the medium-equipped model and the high-end model, so the 8,000 yuan was coordinated at that time and the two sides were jointly responsible, but the two sides did not reach an agreement through consultation. "Our market supervision department will consult again to see if the two sides can reach an agreement."
Huashang Daily reporter Hao Jinlong Yang Huyuan