Editor's Note: This article does not contain any promotional content, does not have any advertising nature, and is only a popular science article.
When many novice drivers buy a car for the first time, they will choose to insure the car by the staff of the 4S shop, one is not to understand the car insurance, and the other is convenient and convenient. In the face of the next year's change of car insurance companies, the NCD coefficient when renewing the payment is also confused. In this article, you will learn about the breakdown of vehicle insurance, purchase channels, insurance and renewal, and detailed descriptions of the insurance process.
Background:
The following has been reviewed by insurance practitioners. If there is an error in the text, please feel free to communicate in the comment area;
If you have any questions about the content of the car insurance you have purchased, it is recommended to consult the insurance company directly and have a professional answer, rather than seeking the "experience" of others on the Internet;
In the event of an accident and claims process, if you have any questions, please consult the insurance company directly;
▍ What is vehicle insurance
"Motor vehicle insurance", also known as automobile insurance or automobile insurance, belongs to a kind of property insurance, which refers to a kind of commercial insurance that compensates motor vehicles for personal injury, death, and property damage caused by natural disasters and accidents.
At present, within the scope of Chinese mainland, vehicle insurance is divided into two categories: compulsory insurance for motor vehicle traffic accident liability (referred to as compulsory traffic insurance) and commercial insurance for motor vehicles (referred to as commercial insurance).
Compulsory insurance for motor vehicle traffic accident liability
Compulsory traffic insurance is a compulsory liability insurance that is compensated by the insurance company within the limit of liability for road traffic accidents caused by the insured motor vehicle, resulting in personal injury, death, and property damage of the victim. On July 1, 2006, the Regulations on Compulsory Insurance for Motor Vehicle Traffic Accident Liability came into effect. To put it simply, compulsory traffic insurance is set up to give victims a "bottom line", which is an insurance that must be purchased in car insurance and can only compensate others.
Compulsory Traffic Insurance: Apply for and renew the policy
Compulsory traffic insurance implements a national unified insurance clause, the insured price is determined by the type of motor vehicle, and the renewal price for the next year is calculated based on the number of liability accidents in the previous year, combined with the NCD coefficient (No-Claim Discount, no compensation preferential coefficient).
In Beijing, Inner Mongolia, Shanghai, Fujian, Henan, Hubei, Anhui, Guangxi, Hainan, Sichuan, Gansu, Qinghai 12 provinces and cities to implement the "drunk driving and motor vehicle traffic insurance rate contact floating system", after drinking alcohol driving illegal once, the rate increased by 10% ~ 15%, drunk driving illegal once, the rate increased by 20% ~ 30%.
Compulsory Traffic Insurance NCD coefficient
For example, a 5-seat family car insured in Guangdong Province, the first year of compulsory traffic insurance price of 950 yuan / year, if there is no responsible traffic accident in that year, the next year discount of 10%, the renewal price of 950 * (1-10%) = 855 yuan, and so on, the maximum floating NCD coefficient of compulsory insurance ±30%.
Compulsory Traffic Insurance: Payout
Because of its "bottom-up" nature, the amount of compensation paid by compulsory traffic insurance to third parties is not high, with a total limit of 200,000 yuan, and it does not protect itself.
Compulsory Traffic Insurance Claim Limits
When the owner is liable in the accident, the limit for third-party death and disability is $180,000, the limit for medical expenses is $18,000, and the limit for property damage is $2,000.
The corresponding limits in the absence of liability are $18,000, $1,800 and $100, respectively.
Therefore, in addition to purchasing compulsory traffic insurance, you also need commercial insurance as a supplement (unless you really have a head iron).
▍ Motor vehicle commercial insurance
After the 2020 auto insurance reform of the Banking and Insurance Regulatory Commission, the specific types of commercial insurance have been expanded and merged. In total, it is divided into two categories: main insurance and additional insurance:
There are three main insurances: vehicle loss insurance, third-party liability insurance, and vehicle personnel liability insurance;
Additional insurance includes special clauses for absolute deductible rate, separate loss of wheels, new equipment loss insurance, body scratch loss insurance, cost compensation insurance during repair, special clauses other than engine water damage, cargo liability insurance on the vehicle, consolation payment liability insurance for mental damage, statutory holiday limit doubling insurance, medical expenses liability insurance outside medical insurance, and special clauses for motor vehicle value-added services.
Commercial Insurance: The content of the insurance
The matching of different types of insurance determines the insurance company's liability for compensation and, most importantly, the commercial insurance premium. First of all, we need to understand the meaning of each insurance plan and its coverage.
Types of commercial insurance
Commercial Insurance: Insurance Portfolio
Commercial insurance generally has the following combination schemes:
Scenario A
Insurance for others: compulsory traffic insurance + three insurance;
Protect yourself: driving insurance / accident insurance + excluding deductible insurance;
Considering the current economic level, the recommended insurance amount of the three is more than 1 million yuan, plus the compulsory traffic insurance under full responsibility, and the maximum compensation for the other party is 1.2 million yuan. If in first- and second-tier cities, the insurance amount of the three insurances is recommended to be more than 2 million yuan, and there is a certain ability to pay in the event of a responsible accident. However, the combination of seat insurance and car damage insurance is missing, and additional accident insurance or driving insurance is required to provide the owner with "pocket bottom" protection.
Scenario B
Protect yourself: Driving / Accident Insurance + Seat Insurance + Deductible Insurance;
Insured vehicles: car damage insurance;
Compulsory traffic insurance + three insurance + seat insurance + car damage insurance, the basic combination, on the basis of compensation to each other, to protect the driver and passengers in the car.
Scenario C
Protect yourself: Driving Insurance / Accident Insurance + Seat Insurance;
Insured vehicles: car damage insurance + designated special repair clauses + new equipment clauses + holiday double clauses;
After the reform of automobile insurance, the owners' insurance policies only have four major items: "car damage insurance, three insurance, seat insurance and value-added services"; theft insurance is incorporated into car damage insurance; additional car damage insurance is incorporated into car damage insurance rights, such as wading insurance, glass breakage, spontaneous combustion insurance, and third-party clauses cannot be found; and no deductible clause is added to the main insurance.
Some car owners listen to the salesman's "full insurance" words, and choose all the types of insurance they can buy, so that they can sit back and relax, but after the insurance and loss determination, they find themselves paying for it. In fact, if you carefully look at the car insurance policies and terms in hand, you can dig a lot of "holes" from them - liability exemption clauses. According to the China Insurance Industry Association's "Model Clauses for Motor Vehicle Commercial Insurance (2020 Edition)", I sorted out the terms and marked out the key points that interested car owners and friends can read https://sspai.com/s/rNpM. In fact, please refer to the implementation clauses of the insurance company, for reference only.
Commercial Insurance: Apply for and renew your policy
Different insurance companies, different purchase channels have their own commercial auto insurance independent channel coefficient and independent underwriting coefficient, in order to obtain accurate auto insurance quotations, it is recommended to use ID cards and driving licenses, through the relevant channels of the insurance company to understand, the insurance company will be based on the car value, safety factor, historical claim records for comprehensive calculation, to obtain the corresponding car insurance quotation.
The renewal price of commercial insurance is similar to that of compulsory traffic insurance and is calculated based on the NCD coefficient. Whether or not to have an accident in the event of minor property damage between the two parties may be at the discretion of each car owner.
For example, when the fixed loss is below 2,000 yuan, and you are fully responsible, you can consider making a claim through the compulsory insurance, and only once in the current year will not affect the renewal price of the commercial insurance in the coming year, and the renewal price of the compulsory insurance will be restored to the initial price.
▍New energy vehicle insurance
On December 14 last year, the notice of the "Exclusive Clauses for Commercial Insurance for New Energy Vehicles (Trial)" made many tram owners lament that the fuel money saved was not enough to pay the rising premium.
Comparing the commercial insurance clauses of trams and oil vehicles, it can be found that the terms of trams are adjusted according to the characteristics and usage scenarios of new energy vehicles.
Types of insurance: "Motor Vehicle Loss Insurance" was replaced by "New Energy Vehicle Loss Insurance" and "External Grid Fault Loss Insurance, Self-use Charging Pile Loss Insurance, And Self-use Charging Pile Liability Insurance" were added;
Insurance content: The new energy vehicle commercial insurance covers the four major scenarios of the tram driving, parking, charging and operation, and clarifies the protection content of the car, such as the body, battery and energy storage system, motor and drive system, other control systems, and all other equipment at the factory.
The rise in the price of car insurance for new energy vehicles is unfavorable to car owners in the short term, and the cost of their own payment has increased, but in the long run, it is conducive to the healthy development of the insurance market. The new insurance clause clarifies the responsibilities of the insurance company, so that the protection of new energy vehicles can be implemented, and the possibility of quarrels between the owner and the insurance company is reduced.
▍ Purchase channels
4S Shop / Repair Shop
Advantages: convenient to purchase, convenient accident insurance and maintenance;
Disadvantages: the price is relatively high, and the preferential treatment is returned with value-added services, which may be "compulsory insurance";
Applicable objects: do not want to trouble, the pursuit of 4S store official services;
Telemarketing
When Internet insurance had not yet emerged, the influence of telemarketing channels was no less than that of insurance agents. The biggest impression of telephone insurance is that it is cheap, and for car insurance, insurance companies can discount up to 15% on the basis of store prices.
With the CiRC strengthening its supervision of telemarketing channels and the rise of Internet insurance, the attractiveness of telephone insurance has gradually declined. When inquiring about the price, if the customer blindly believes the words of some operators, he does not carefully distinguish whether there is a loophole - such as reducing the amount of insurance for the three, the value of the original car, "full insurance" insurance, etc.
Advantages: There may be discounts, service gifts;
Disadvantages: The quality of service of docking customer service is uneven, and it is impossible to understand the relevant matters in detail through telephone communication, and may be harassed by sales telephone;
Applicable objects: Pursue discounts.
Offline stores: Insurance agents
Offline stores are the main battlefield of insurance companies, and when everyone buys insurance, the most contacted is the "agent" of each insurance company. If you have a friend or relative you know who is an insurance agent, it may be a good idea to buy them, in order to get customers, the agent will give a more favorable amount on the basic offer, as well as give away additional services. In the insurance service on weekdays, you can also have a good experience.
However, at the same time, in the future, if there is a dispute when the insurance is issued, or if other insurance companies have more preferential offers, the relationship between the two will not be easy to handle, so it needs to be weighed again and again before purchasing.
Advantages: The number of offline service outlets is large, and the service quality is better;
Disadvantages: the price is medium, and the later stage may hinder the relationship from changing the insurance and handling the accident;
Applicable objects: Relatives and friends are insurance intermediaries, and may be able to get the most affordable price.
Online purchase: Internet Insurance / Insurance Intermediary
Advantages: emerging channels, relatively transparent prices;
Disadvantages: platform agent sales, insurance companies are responsible for after-sales, easy to cause disputes;
Applicable objects: young people.
In recent years, more Internet companies have begun to pay attention to personal insurance, cooperate with major insurance companies, and sell insurance companies' products, because it is more convenient and intuitive, attracting many young people to understand, and through its platform for insurance. When inquiring, you can obtain quotations from multiple insurance companies at the same time, and in the case of the same main content, compare the value-added services and after-sales service quality of each company, and select the best one.
▍Insurance and claims
After successfully purchasing car insurance, you can usually view the electronic policy in the insurance company's app, so be sure to check the personal information, insurance content, insurance amount, and premium on the policy. If you are worried about forgetting the insurance company or the contents of the policy in the future, it is recommended to print out the policy and put it in the car or other safe and convenient location.
According to the type of accident, it is divided into two categories: property damage and casualties;
According to the severity, it is divided into minor accidents, general accidents, major accidents, and extraordinarily serious accidents;
Minor accidents
On urban roads, when a minor traffic accident occurs that "the person is not injured, the car can move", the method of "quick compensation" can be adopted to avoid road traffic congestion and secondary accidents. The applicable time and road vary from city to city, please consult the local traffic management department for details.
On your phone, download and install the Traffic Management 12123 app. After logging in, click "Accident Express" on the homepage. Fast compensation is divided into three parts - on-site evidence collection, information entry, and responsibility negotiation.
Accident Quick: On-site evidence collection
First, select the road location of the traffic accident through the app, read the business instructions, and then take photos of the scene conditions according to the guidelines. Once complete, the vehicle can be moved to a safe place to avoid blocking road traffic.
Accident quickly: information entry, negotiation responsibility
After evacuating the accident site, it is necessary to enter the identity information of both parties, accident information, and upload the photos of the documents of both parties. After completion, enter the responsibility negotiation process, and after reaching a consensus, both parties can sign and confirm. If you cannot reach an agreement, you need to determine the responsibility online through the traffic management department, or contact the traffic police to deal with it.
After the accident is handled, the app can view the results of the quick compensation and the traffic accident certificate, and the owner can contact the insurance company to make a car insurance claim.
Car insurance reporting process
Report the case on the spot
When a traffic accident occurs on the road, the owner should keep calm at the first time, and in the case of ensuring safety, quickly dial the phone to report the case - someone is injured first dial 120, then dial 122 to contact the traffic police, and finally call the insurance company customer service hotline to report the case.
Site survey
In the case that the traffic police, medical and insurance have not yet arrived, it is recommended to use mobile phones to take pictures of the accident scene and fix the on-site evidence. After the traffic police and insurance companies arrive at the scene, they explain the situation of the scene, and the traffic police issue a record of the scene, and the surveyor makes a record of the scene; the medical staff treats the injured.
Car insurance process
Evacuation from the scene
If there are casualties in the accident, the vehicle involved may be detained by the traffic police and need to obey the traffic police arrangements. If the traffic police tell that the scene can be evacuated, and the vehicle involved can continue to drive, the owner of the car will go to the insurance company's loss point according to the guidance of the surveyor to avoid blocking road traffic, causing adverse effects or secondary accidents.
The loss determination point will investigate the loss of the vehicle, determine the amount of loss according to the damage, and issue a loss list. If the owner has no objection to the amount of the fixed loss, the vehicle can be delivered to a repair shop / 4S shop recognized by the insurance company for repair.
If the vehicle is repaired in some of the repair shops / 4S shops with the insurance company, the owner does not need to pay in advance, and the insurance company will pay the repair cost directly to the repair shop / 4S shop.
Loss accounting and compensation
When the treatment of the injured and the maintenance of the vehicle are completed, the parties involved need to submit the materials required for the accident claim in accordance with the guidelines of the insurance company, such as documents, invoices, claim applications, traffic accident certificates, etc.
The insurance company will approve the final payment amount according to the materials received and the insurance contract, and after confirmation, the compensation will be transferred directly to the insured's bank card.
▍ Epilogue
There are thousands of roads, and safety is the first. Equipping the car with car insurance does not mean that the road becomes "your family's living room", does not mean that you can sit back and relax in the event of an accident, the role of insurance is to reduce the loss after the accident, pass on the risk, and can not recover personal injury and property damage.
Drive safely for your own benefit.
https://sspai.com/post/71577?utm_source=wechat&utm_medium=social
Author: Xavier Wang
Editor-in-charge: Tp