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Safeguard the legitimate rights and interests of consumers Product recalls are in action

The reporter learned from the State Administration of Market Supervision that by the end of 2021, the mainland has recalled 91.3 million cars and 80.27 million consumer goods, and has guided enterprises to improve their technology more than 5,800 times, continuously guiding enterprises to increase technology research and development, strengthen product safety testing, and promote the quality upgrade of the industrial chain.

At the same time, the State Administration for Market Regulation has also increased the intensity of administrative interviews and defect investigations in key cases, strengthened the supervision of remote vehicle upgrade (OTA) technology recalls, explored the supervision and safety co-governance of consumer goods recalls on e-commerce platforms, and innovated the sandbox supervision model. In 2021, the State Administration for Market Regulation and the Ministry of Ecology and Environment jointly issued the Regulations on the Administration of Motor Vehicle Emission Recalls, extending the recall from the safety field to the environmental protection field.

Safeguard the legitimate rights and interests of consumers Product recalls are in action

Number and number of recalls of mainland automotive products from 2004 to 2021 Source: State Administration for Market Regulation

Safeguard the legitimate rights and interests of consumers Product recalls are in action

Number and number of consumer product recalls in Mainland China from 2008 to 2021. Source: State Administration for Market Regulation

With the development of policies and technologies, more and more consumers prefer new energy vehicles. According to the data, by the end of 2021, the number of new energy vehicles in the country reached 7.84 million, accounting for 2.6% of the total number of vehicles.

Safeguard the legitimate rights and interests of consumers Product recalls are in action

Market supervision department staff conduct product defect investigations. Source: State Administration for Market Regulation

It is understood that the State Administration for Market Regulation pays special attention to the safety of new energy vehicles, increases the intensity of technical research and defect investigation, establishes a new energy vehicle accident reporting system, forms a new energy vehicle accident investigation and coordination network, formulates and revises relevant standards and specifications such as "Electric Vehicle Safety Requirements" and "Electric Vehicle Power Battery Safety Requirements", and strengthens the research on the common safety issues of new energy vehicles.

Up to now, a total of 229 new energy vehicles have been recalled, involving 1.98 million vehicles, effectively preventing and resolving major safety risks, and helping the new energy automobile industry to prosper, healthy, safe and orderly development.

According to the statistics of the State Administration of Market Regulation, 99.9% of automobile recalls and more than 50% of the recalls of electronic and electrical products are products that meet the standards but are found to be unreasonable dangers that endanger the safety of people and property after use.

In this regard, the State Administration for Market Regulation actively explores the work idea of "discovering product defects - proposing product safety specifications - achieving quality improvement", and promotes enterprises to continuously improve technology and quality in the design, production and after-sales service.

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