Answering the phone, such as a courier call —
This little thing, for most people, has a difficulty value of 0.
But, when you can't hear and can't speak...
Instantly, the difficulty value is full.
According to the results of the second national sample of people with disabilities, there are 27.8 million hearing impaired people in China. They are struggling to answer the phone.
In the face of this special scenario, together with telecom operator China Unicom, we have thought of some ways:
Visualize this voice call — turn it into text.
It is also easy for people with hearing impairments to answer and make calls.
When the call comes -
The phone, which was supposed to be used to communicate by voice, was switched to the text communication page.
Typing slowly? No rush.
You can customize an opening sentence, such as:
"Hello, I am a hearing impaired person, I am using the accessibility call assistant to answer the phone, the feedback time is long, please be patient."
When the phone is answered, the opening remarks are translated into speech and played to the caller.
In the next conversation —
Every time a caller speaks, it's automatically translated into text and appears in your dialog box.
You, on the other hand, can choose to quickly reply or enter text directly.
On the other side of the phone, the caller hears the translated voice.
With this function, people with hearing impairments can easily pick up the phone of couriers and delivery workers, and if they encounter unexpected situations, they can also call for help.
Demo video: Hearing-impaired people answering takeout calls
Let the hearing impaired "see" the voice -
This technology, from the Tianlai Lab, the technical team behind the Tencent Conference, is a personalized AI voice enhanced assisted listening algorithm for the hearing impaired.
The data shows that with the blessing of this algorithm -
The single-byte speech recognition rate and real-time subtitle recognition accuracy of China Unicom's "Listening King Card Upgraded Edition" increased by 66% and 5.5 to 9.9% respectively.
At present, this technology has been applied to China Unicom's "Listening King Card Upgrade".
Listen to the king card users, as long as you download the supporting "listening assistant" APP, you can smoothly "see" to understand the voice!
In addition to answering the phone, you can also use it to chat about videos:
Compared with the ordinary WeChat video chat interface, the slight difference is that -
What the other person says can be translated into text and appear on the screen.
In 2020, Tianlai Lab, together with Tencent Charity Foundation, China Association for the Deaf and other institutions and partners, launched the "Tianlai Action".
Today is National Ear Day.
Welcome to scan the picture below, do a little test for your ears.
Regardless of whether the result is good or bad, screening early is more reassuring.
We hope that all ordinary, non-ordinary ears can be treated with tenderness.