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What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

Recently, content security review practitioners have once again focused on society.

Internet content is growing exponentially. In order to restrain content chaos and standardize platform operations, relevant regulatory departments and industry associations have frequently taken action to rectify in recent years, and have continuously made requirements in terms of "strengthening review capacity building", "improving content review mechanisms" and "establishing content review standard rules". "Internet information auditors" have also become an absolute necessity for maintaining the security of online content and creating a clear cyberspace.

Today, moderation has become a precursor to content publishing on major platforms, directly influencing content data. What qualities should practitioners of content security audits have? What are the job requirements? Why is this group valued? Nandu Big Data Research Institute collects and audits the relevant content of the position from the recruitment information of more than ten mainstream audio and video live broadcast platforms, tries to observe and sort out the occupational status of this group, and answers.

Bilibili, Douyin and other audit positions are in demand

What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

*According to the statistics of the number of "reviewed" related positions released on the recruitment official website of each platform, the statistical time is as of February 11

Nandu reporter to "audit" as a keyword in the 14 mainstream Internet platform official recruitment channels search found that there are relevant job recruitment information, of which Bilibili post demand is the highest, in the B station official website of the social recruitment homepage, "audit" related positions reached 41, followed by Douyin, Kuaishou, Weibo, Xiaohongshu and other platforms.

Audit positions are subdivided by form, field, and responsibility

What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

In 2017, the Measures for the Security Review of Network Products and Services were promulgated. In 2018, platforms such as Toutiao and Kuaishou have expanded their review teams. In June 2020, the official website of the Ministry of Human Resources and Social Security announced that it intends to add "Internet information auditors" to the workforce. Nowadays, the newly issued policy documents issued by the Cyberspace Administration of China and other relevant departments continue to emphasize "strengthening the capacity building of auditing" and "improving the content review mechanism", and the content review industry has also formed a certain scale of employment, and the "information review" positions have been continuously subdivided. For example, according to the form, it is divided into voice, live broadcast, short video, graphics, etc.; divided into games, copyright, e-commerce, advertising, literature, etc. according to the field; divided into audit commissioners, audit supervisors, risk control algorithm engineers, audit strategy experts, etc. according to their duties.

What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

In addition to more than ten hours of staring at live broadcasts, video windows, monitoring bullet screens, comments, and handling user reports, under the increasingly complete review system, the work responsibilities of front-line audit positions have become more refined and specific.

For example, the "live audit standards specialist" is mainly responsible for collecting new risks and industry dynamics of online live broadcast content, conducting content risk assessment, optimizing the audit standard effect evaluation system, etc.; "audit quality inspection" needs to conduct quality inspection of audit results in accordance with audit standards, tap potential risks in business, assist in audit rule optimization, etc.; "audit training specialist" mainly participates in the maintenance, formulation, transmission and explanation of audit rules, regularly carries out special training according to business needs, and improves the business level of auditors; Audit Operation Specialist", responsible for guiding the failure of the audit case, continuously promoting the optimization of audit tools, system iteration, and continuously improving audit efficiency.

"Anti-stress" and "night shift" are the "standard" requirements for auditor recruitment

What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

Combing the recruitment information of the front-line auditor positions of each platform content, it was found that similar positions have overnight shifts and holidays, and at the same time, it is invariably emphasized that candidates need to have strong psychological endurance and pressure resistance, and be able to accept the particularity of working hours.

For example, the content security editing position information that Watermelon Video is recruiting emphasizes that it is required to have a certain ability to resist pressure, obey the work arrangement, and accept the shift system and the night shift system; the literary review position recruited by Himalaya in Xi'an is clearly marked with a three-shift shift system: the time is 08:00-17:00, 15:00-24:00, 22:00-00 the next day, 3-4 all-night shifts a month, requiring candidates to have good psychological adjustment and stress resistance, and can accept shifts, shifts, and shifts. Night shift arrangement.

The place of work is migrated to second- and third-tier cities

The salary range is mostly 4k-8k per month

What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

Nandu reporter noted that in some platform review job recruitment information, marked "outsourcing". It is reported that in recent years, with the improvement of the audit system of various companies, the audit team has also moved from large cities to areas with lower labor costs, or handed over to outsourcing companies, and the audit bases have been established in Wuhan, Nanjing, Wuhu, Zhengzhou, Chengdu, Chongqing, Jinan and other cities. For example, more than 50% of the audit positions recruited by Bilibili are distributed in Nanjing, Wuhu, Wuhan and other places; more than 50% of the relevant posts of Kuaishou are distributed in Chengdu, Wuhan, Tianjin, Harbin and other places; and more than 60% of the relevant posts of Xiaohongshu are stationed in Wuhan.

From the perspective of the overall distribution of recruitment information review positions, a spindle-shaped distribution is presented with second-tier cities as the mainstay, supplemented by first-tier, third-tier and fourth-tier cities. According to relevant reports, the distribution pattern of the content review industry has gradually become clear - "Tianjin and Jinan are the two major bases in the north, Xi'an is the base in the northwest region, Chongqing and Chengdu are responsible for the southwest region, and Wuhan is responsible for the central China region."

At the same time, the recruitment threshold for auditors is also decreasing, and the practitioners are mainly graduates, people with one to three years of work experience, and college degrees or above, with no professional restrictions.

What does an audio and video content moderator look like? We flipped through more than a dozen platform recruitment needs

Nandu reporter also noted that in the recruitment information published on major recruitment websites, B station and other Internet companies, such as ByteDance, Tencent, Xiaohongshu, Kuaishou and other companies' grass-roots auditors are in a state of long-term recruitment, the overall salary range is between 4k-8k per month, and the salary of the audit team leader position can reach 10k per month.

Producer: Nandu Big Data Research Institute

Data collection and analysis: Nandu reporter Zhang Yuting

Design: Bo Zhang

Data sources: Bilibili, Douyin, Kuaishou, Weibo, Xiaohongshu, soul, Huya, Douyu, Himalaya, Dragonfly FM, Watermelon Video, iQiyi, TT Voice, WeChat Video Official Recruitment Website, 51Job, BOSS Direct Recruitment, Liepin.com, etc.

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