There is always a saying circulating in the anecdote: the deepest road has been walked, which is the routine of the 4S shop. But after watching several new "routines" exposed in 2021, I have to sigh, or the manufacturer's routine is deep!
What are the specific ones, let's take a look at them together.
Routine one: Euler good cat secretly changes the core
It all started when a good cat owner picked up the car and found that the car he had purchased did not support CarPlay, which was associated with mobile entertainment. Consulting manufacturers replied that they could not increase this function, and decided to use the computer odb to access the car machine system by themselves, but the detection found that the vehicle processing chip was changed from the advertised "Qualcomm Qualcomm 8 core" CPU chip to "Intel Intel · Atom·x5·a3940·4-core" processor chip.
Subsequently, more and more car owners' certificates clearly had this problem and joined the army of rights defenders. Thus began a conquest around Euler's good cat "stealing beams for pillars".
But what the owner did not expect was that the attitude of the manufacturer from the beginning of trying to fool through the customs to the gag apology, there was no positive cognitive error at all. It was not until the incident fermented to the whole network crusade that Euler stood up to formally apologize and provide a solution.
In the end, although some car owners accepted compensation. But the "core" that has been injured by the routine still has a crack after all.
Routine two: Weima secretly "locks the electricity"
Near the end of the year, there are constantly WM EX5 car owners to break the news, WM Motor in the name of inspection vehicles, the vehicle into the store to carry out "lock electricity" operation, resulting in vehicle mileage shrinkage, affecting the use of vehicles.
Probably as one car owner wrote an original song, 200 pieces deceived me.
Many people may not know what is called "locking electricity", but it is actually very simple. The full charge of the battery is 100% of the charge, but when the charge is higher than 80%, the battery is easy to form crystallization, and when the power is less than 20%, the deterioration of the internal resistance of the battery will be more serious. In simple terms, it is not good for lithium batteries when the power is too low and too high, so WM will cut its head and tail, and only retain the safe voltage between 20% and 80%. It can be said that the upper charging limit and power consumption of the battery are limited, and the probability of spontaneous combustion caused by the loss of battery heat control is greatly reduced.
However, this wave of operation down, the damage to the battery is less, but the endurance will definitely come down. Some car owners said that the model that originally claimed to be able to run 403 kilometers could only run more than 200 kilometers in winter, and once only ran more than 100 kilometers after being "locked".
Although the official did not respond positively, this wave of operations in WM has made many people in the industry suspect that it is inseparable from the frequent spontaneous combustion incidents in WM, and the main purpose is to reduce the spontaneous combustion accident of vehicles by "locking electricity".
Before there is a "half-price car purchase", after there is a "secret lock electricity", Weima's routine can really be described as endless. The latest news shows that more than 170 car owners have joined forces to send lawyer letters to WM.
Routine three: Tesla old cars are newly sold
On June 5, 2021, a car owner in Tianjin purchased a Tesla Model S officially certified used car model P85 on Tesla's official website, and Tesla officially promised that the car would have no major accidents, no fires/blisters, and no structural damage. Subsequently, the appraisal conclusion of the owner by the third-party testing agency was that there was a cutting and welding between the C-pillar and the rear fender of the car, but Tesla refused the owner's original request to replace/return the car; after being sued by the owner, on December 4, 2021, the first instance judgment tesla was "returned one for three" for the owner.
Official fraud is unexpected. However, what is even more unimaginable is that shortly after the verdict, the owner said that he had not received compensation, but instead received a complaint from Tesla. Tesla said that in the past year, Mr. Han used "garbage", "rogue", "rogue" and other words to describe Tesla companies and their products, and his behavior has seriously infringed tesla's legal person reputation rights, demanding a total of 5.05 million yuan in compensation.
In this regard, netizens are hotly discussed. "Don't be embarrassed to comment on 5 million now", "You scold Tesla, are you ready for 5.05 million", "Still countersuing others for infringing on reputation?" You also violate the safety of consumers' lives"...
Because the two parties have unequal legal resources, ordinary consumers will pay a huge time and capital cost to Tesla's legal department.
However, Tesla's sales in China continue to rise. Data show that Tesla sales in China in 2021 320743, an increase of 133.3% year-on-year.
Routine four: the ideal car hides the new and throws away the old
A number of car owners have repeatedly confirmed with sales when buying cars in April and May 2021 that there will be no remodeled models in the near future, and the remodeled models will not be listed until the end of the same year at the earliest. However, the ideal ONE after the redesign was launched on May 25, and was modified and upgraded in many aspects such as automatic driver assistance hardware, comfort, space and endurance, and the price was only increased by 10,000 yuan.
"The leeks have been cut." Owners who picked up the car in advance said one after another. It is reported that when the ideal car answered consumers' questions about the new model before the new car was launched, it did not inform consumers of the new model and other information, resulting in many consumers buying the old model during this period. In May alone, at least more than 2,500 consumers bought older models.
In response to the above questions, Ideal responded on the official Weibo: it will push OTA version 2.1 updates for the 2020 Ideal ONE, and after the upgrade, 2020 users and 2021 users will enjoy the same car experience. This update includes 21 new features and 12 optimizations.
However, the owners of the old model do not buy this, because from the perspective of hardware configuration alone, the ideal official solution cannot meet the experience of consumers who can have a new model. Moreover, in the eyes of car owners, the key to the problem is that the ideal deliberately conceals the information of the new car, just so that they can clean up the inventory of the old model.
Routine five: Extreme Kr frequent ticket jumping
Extreme Krypton can be called the most intensive car brand with the most intensive rights protection.
Quiet price increases, allocation reductions, APP online ticket hopping, private exchange of sky curtains, private exchange of motors, empty hanging out of stock, delayed delivery... Since April 2021, almost every month, Extreme Kr has been complained about by car owners for new reasons.
This is not the end, at the end of 2021, some dealers of Extreme Kr claimed that due to the decline of subsidies in 2022, so everyone will be more preferential in booking cars years ago, some consumers believe that it is true, and as a result, after New Year's Day, booking cars is cheaper than booking cars a few thousand pieces ago, and car owners collectively defend their rights.
The successive rollover incidents inevitably lead to speculation, whether Extreme Kr is not ready to face the challenge?
It can also be seen from the above five new "routines" that they are basically concentrated in new power brands. For traditional car brands, new forces are more adept at speculating on concepts. In the era of inner volume, it is still necessary to do things in a down-to-earth manner in order to go long.
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