Now that everyone's income level has increased, it is no longer difficult to buy a new car. If there is economic strength, everyone still prefers to buy a new car. The new car is sent directly from the manufacturer to the 4S store, without passing through the hands of others, there will not be too many problems, even if it fails in the future, it is more convenient to find after-sales.
However, whether you buy a new car or a second-hand car, you must carefully check the vehicle when you pick up the car, and even the car keys cannot be let go, otherwise you may buy a car returned by others. Ms. Li of Jiangsu encountered a troublesome affair, she spent more than 400,000 yuan to buy a luxury car, but the car just brought home and found the problem, Ms. Li felt that she had been deceived.
Ms. Li said that she did not know much about cars, and before buying a car, she looked at the model on the Internet and learned about the price and configuration of the car. Later, she went to a local 4S shop to see, and also test drove in the shop, felt that the condition of the vehicle met her requirements, so she paid money on the spot to give the car.
The next day, Ms. Li bought the 4S store with money, paid the full amount, and took the car home. However, because she was so happy when she bought the car, Ms. Li took a photo with the vehicle after completing the formalities, drove the car away, and did not carefully check the situation of the vehicle.
When she got home, she happily handed over her car keys to her husband, intending to let him take her out with her. The husband took a look at the car keys and found that there was a piece of paper on the key, and the word on it immediately aroused his doubts. He asked his wife if the car was really new? Ms. Li told her husband categorically that this was a fake new car.
Ms. Li's husband showed the words on the car keys to Ms. Li, and Ms. Li was stunned on the spot, how could there be an extra "back" word on the key? Ms. Li felt that there must be something wrong with the car, and it was possible that the customer who bought the car found that the quality of the car was not up to standard or where there was a problem and repaired it badly, so she returned the car.
Unexpectedly, she spent more than 400,000 yuan to buy a "second-hand car", Ms. Li felt unacceptable, and returned to the 4S store early in the morning of the 2nd day, planning to let the other party change a new car for herself. However, the response of the staff made Ms. Li feel half cold, and Ms. Li found a complaint from the local industry and commerce department in a huff.
The staff told Ms. Li that this car was not returned by the customer, it was a replacement car inside the company, because there was no such model in the store, they transferred one from other stores, and the car key would be written with the word "return", so that Ms. Li did not have to worry. But this matter was like a thorn in Ms. Li's heart, and she could not accept it and insisted on changing the car.
If you want her to accept the car, the merchant must take out the documents for the replacement of the car, otherwise he will not believe it. Ms. Li asked the other party to show relevant evidence for verification, but the merchant said that there was no comment, otherwise you would go to the police. The other party's answer made Ms. Li intolerable and complained directly to the local industry and commerce department. Eventually, with the intervention of the relevant departments, the merchant finally agreed to give her a new car.
Ms. Li was so careless that the new car bought for 400,000 yuan was brought home without any inspection, which also provided the opportunity for the merchant to exploit the loophole. However, this kind of business behavior of the merchant is indeed very dishonest, according to the latest implementation of the "three guarantees law", the merchant's behavior has violated the concept of integrity management, and the owner of the car can completely ask the other party to compensate for his losses.
【The picture in this article is from the network, the infringement contact is deleted】