The Chronicle of the | of All Beings
I had seen a story about Gao Zan on a certain hu, which was about a group of archaeology students who went out to eat, ordered a big fish, and did not leave immediately after eating, but sat at the table and chatted.
Out of professional instinct, they began to fight the fish bones while chatting, and as a result, they spelled out the whole fish bones and found that there was actually one less piece.
So I got the boss, and at first the boss sly argued that it was impossible.
But after the students had put together each bone of the fish, they showed it to the boss and told him which part of the bone was missing.
The boss took a look and found that he had met a master.
In the face of the evidence, the restaurant owner had to admit the fact that he had moved his hands and feet.
In order to apologize and get the other party's forgiveness, the boss said that this meal can be exempted, which is a free meal for the other party.
Originally it was also an unintentional move, and I got a free delicious meal in vain, and naturally I didn't want to over-investigate.
This is a story from a long time ago, originally thought it was just a story, but I didn't expect that in the real restaurant, this phenomenon actually appeared in an endless stream, and it happened all the time.
It can even become a recognized "unspoken rule" for restaurants.
No, there is such an example in the 1818 GoldenEye report.
Here's the thing, Mr. Lu from Hangzhou went to a restaurant with a friend and ordered a 5.3-kilogram bighead fish. Because the fish was killed and made now, after ordering the fish, Mr. Lu and his friends began to wait.
In fact, this does not have to wait for a long time, because the dining mode of this restaurant is that the customer chooses the fish, then the customer pays the money, and then the chef takes it to the back kitchen to deal with it, and then brings it to the table, while eating and cooking.
But when the waiter brought the processed fish down, Mr. Lu felt that the other party's movements were somewhat abnormal.
He said that the service aunt's action of putting the fish was wiped down by hand, rather than directly falling down, and when Mr. Lu wanted to turn over the fish's head, the waiter aunt also advised him not to move, first cover the fire and cook it.
This aroused Mr. Lu's suspicions, first of all, he felt that the length of the fish was a little wrong when it was brought up, and it was intuitively not as long as the fish he chose.
Moreover, he felt that the other party's actions were obviously hiding something.
After cooking for a while, the fish is already cooked and not easy to fight, but Mr. Lu's friend is a certified chef, out of professional instinct, he knows that even if the fish is rotten, the fish bones will not be deformed.
So after eating the fish, they began to stitch together the fish bones.
This fight really found that there was a paragraph missing, so I found a business theory and told the doubts in my heart.
First of all, the aunt came to clarify, strenuously denying that she had acted in disguise, saying that if Mr. Lu had asked at that time, she could have picked up the whole fish.
In this way, there will be so many subsequent disputes.
Then the boss came to explain, they even denied the deception, and said that the store has been open for more than a year, this has never happened, how can it be short of two pounds? Besides, why do we keep a piece of fish?
Both sides have explanations, but neither of them back down, so they began to check the monitoring, but the operation area of the back kitchen was just blocked and could not be seen, and finally the market supervision administrator could only mediate.
Law enforcement officers proposed a more intuitive and effective solution, that is, to find a fish with a very similar weight, kill the bones of the fish on the spot, and explore the end of it.
This contrast, indeed, as Mr. Lu said, is five to six centimeters short of fish bones.
In addition, the two sides of the missing fishbone interfaces do not fit.
And that piece happens to be the fattest part of the fish belly.
But the boss also has his own explanation, he thinks that the first fish is also fat and thin, even if the weight of the two fish is very close. Fish with a flatter body and more meat may have shorter bones, so it is possible to affect the length of the fish.
In addition, I am opening the door to do business, it is impossible to affect the reputation for such a piece of fish, if the other party does not believe it, you can go to the back kitchen to find it.
Because the store is a live-to-kill model, it is sold for the whole fish, and it is impossible for a single piece of fish to appear.
If the other party finds any single piece of fish in the store, they are willing to compensate for it.
The result, of course, is impossible to find, but in the end, the hotel owner is still willing to give Mr. Lu a free order, a total of more than three hundred, and is willing to compensate 500 yuan.
His starting point is: the other party is here to consume, the key is to be happy.
Mr. Lu said that he was not for money, but just wanted to know how the merchant should be punished when his legitimate rights and interests were infringed.
However, because Mr. Lu did not have enough substantial evidence to prove that the hotel was short of two pounds, he could not file a case on the spot.
In this regard, everyone expressed their support for Mr. Lu's daring to defend his rights.
Many people in the comment area have had such experiences, and not many have been reported.
Many merchants think that customers do not understand, they lack of pounds and less than two fool the past, did not want to meet a more real, lost the wife and folded soldiers, but also affected the credibility of the store, is a very stupid behavior.
After this matter was announced, it triggered a heated discussion.
This also gives some businesses a warning that doing business must be based on integrity, otherwise it will not be worth the loss in the end, because you do not know when you will meet a more serious professional.