The new regulations on the "three guarantees" of automobiles will be implemented Three major problems can be returned on the 7th

Recently, the new version of the "Provisions on the Responsibility for Repair and Replacement of Household Automobile Products" will be officially implemented from January 1, 2022. Compared with the "Regulations on the Responsibility for Repair, Replacement and Return of Household Automobile Products" issued in 2013, the new regulations have been significantly revised.

The new regulations clearly point out that if a household car needs to replace the engine, transmission, power battery, driving drive motor or its main parts due to quality problems within 7 days from the date of the validity period of the three guarantees, the seller shall replace or return the car free of charge in accordance with the choice of the consumer; when the seller returns the car for the consumer, it shall compensate the consumer for the loss of vehicle registration fee, installation and decoration fee, related service fee, etc.; the quality problem of special components such as power battery and driving drive motor shall be included in the three-pack return and replacement clause Implement three packages for household pickup trucks, and include the main components of household vehicle pollution control devices in the return and replacement clauses for major quality problems.

In addition, the new regulations strengthen the quality responsibility of producers, requiring producers not to deliberately delay or refuse the assistance and recovery proposed by sellers and repairers without legitimate reasons; increase the punishment for illegal acts, and clearly impose penalties in accordance with the relevant provisions of the Consumer Rights and Interests Protection Law for operators who deliberately delay or refuse to bear the responsibility of the three guarantees without legitimate reasons; learn from international common practices and encourage relevant organizations to establish a dispute handling mechanism for the three guarantees of family cars, so as to facilitate the use of third-party professional resources to provide consumers with fairness free of charge. Professional, convenient and efficient three-guarantee dispute handling services, while reducing administrative and judicial costs.

In July 2021, after the State Administration for Market Regulation promulgated the "Regulations on the Responsibility for Repair and Replacement of Household Automobile Products", it triggered a strong response from the automotive industry and the consumer market. In general, the "new three guarantees" lose more, the package is more complete, and the penalty is heavier. It is worth mentioning that the "new three guarantees" include new energy vehicle related content, which can effectively solve consumers' worries and further regulate the new energy vehicle market. At the same time, the changes in the "new three guarantees" also include the increase in the scope of application of pickup truck products, the need to prove "I am me" in the car three guarantees, and the refusal of merchants to perform the three guarantees regulations, which will be changed from the original penalty of 10,000 yuan to less than 30,000 yuan to a maximum penalty of 500,000 yuan.

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