Author | Guan Xuejun
Source | Car selection network
Recently, the Great Wall Euler good cat package chip problem rushed to the hot search, after a burst of network storm felt that the good cat has become a weak party, but the sales are still in a growth trend, which seems to indicate that the end of this storm has been clear.
The focus of the conflict between consumers and good cats is whether great wall has promised to use Qualcomm 8-core chips on good cats. The cause of the matter is roughly like this, there are good cat owners using Apple's IOS mobile phone system, in the use of good cat car machine interconnection found that there is no CarPlay function, so deep planing system, found that the car machine is equipped with Intel main chip, not Qualcomm 8155 chip. This is the fryer - didn't the Great Wall say that the good cat uses Qualcomm chips? How is it Intel? Isn't that false propaganda? So, "fraud", "replacement of chips", "triple compensation"... The more the matter is speculated, the hotter and hotter, and the people who see the hilarity are more excited than the parties, and the public opinion continues to ferment.
Judging from the handling of the matter, the Great Wall apologized three times and gave a compensation plan of "7200 yuan equity package + 10,000 yuan charging fee + vehicle lifetime warranty" to solve consumers' grievances. This treatment highlights the soft side of the Great Wall in the face of consumers, even if it hurts consumers. Some netizens commented according to the inference of guilt, do not do bad things are not afraid of ghosts calling the door, if your Great Wall is not your own problem, where is the apology? Where does the compensation come from? At this point, the Great Wall has shown a rigid side - refusing to replace the chip, and there is no possibility of triple compensation.
Did the Great Wall really steal beams and change columns? Consumers who ask to replace the chip may not understand that changing the chip on the car is not as easy as the mobile phone. Usually a chip is used in the car, and the test should be started two years before the new car is launched, and in these two years, the chip must be tested in different environments to verify the stability of the chip, as well as the stability of the system equipped with the chip, and there are problems that need to be improved. The Great Wall shows a rigid side on the issue of changing chips, which is equivalent to showing that the Great Wall did not steal beams and columns from two aspects, one is that when developing a good cat, the Qualcomm 8-core chip has not yet been born, so it is impossible for a good cat to carry an 8155 chip. Second, replacing Intel chips is not an easy task, and it takes at least two years to replace them, and it needs to be re-matched, so it is impossible.
However, some consumers said that the description of the Great Wall clearly wrote the use of Qualcomm chips - Euler Good Cat parameter configuration table shows the "intelligent service processing platform", including Qualcomm, Intel, Renesas and other chips, using a decentralized independent control architecture. But the Great Wall's explanation is: "The Qualcomm chip in the parameter configuration table is used in the remote control module." That is to say, consumers are picking up the car machine system, which does use Intel chips, while Qualcomm's chips are not used in the car machine system. Because of this, the good cat shows a rigid side - no is no, not only does not replace the chip, but also does not have the problem of triple compensation.
Interestingly, the good cat chip incident has been fermenting for some time, but sales have maintained a growing trend. This shows that in the face of continuous speculation on the Internet, after the treatment of the Great Wall, consumers have further known the good cat brand, further understood the good cat products, and even the great wall is full of sincerity to consumers. In this sense, the final result of the good cat chip incident has been quite clear, but the twists and turns are unpredictable, and as for what happens after that, we will continue to pay attention.
(Image source: Internet)