After playing a bad review, the mobile phone is "bombarded", and the transaction needs to be a win-win situation

A few days ago, "women received thousands of verification code text messages at noon" became a hot topic, triggering discussions among netizens about malicious harassment and telephone "bombing" of others. The mobile phone was inexplicably "bombed", who was behind the trickster? The reporter's investigation found that although the "bombing service" has been cracked down on governance, this service is still secretly active. Spending money, relevant software and services can be found. People who are "bombed" will fall into great trouble in their work and life. (Beijing Evening News, December 7)

Ye Yu: The existence of the scoring mechanism is to protect the legitimate rights and interests of consumers to a certain extent, and at the same time to achieve the purpose of urging merchants to reflect and correct in a timely manner. Admittedly, it is not guaranteed that there will be no bad behavior of some customers maliciously giving "bad reviews". But whether a "bad review" should be given or not is not necessarily just the customer's decision. As long as the merchants strictly demand themselves and try to meet the needs of consumers, they will be able to achieve "the body is not afraid of the shadow oblique". Merchants and customers take a step back and do a good job of themselves in order to better solve problems, which is a win-win situation. The use of "SMS bombing" is undoubtedly an extreme behavior and must not be advised. Seeking effective communication is the "key" to solve the problem, and taking illegal measures will not only fail to achieve the wishes of both sides, but also be punished by the law, and finally harm others and harm themselves!

# To protect the personal privacy of buyers in all aspects # Chen Xiang: The main carrier of the "bombing service" of telephone and SMS is the buyer's phone. But at present, for sellers, the buyer's name, telephone, address and other personal information is still "transparent", the seller can not only give a bad review of the buyer phone harassment, but also can carry out telemarketing, and even resell the information to earn illegal benefits. E-commerce platforms should adhere to the principle of minimization when collecting and providing personal information, strictly prohibit sellers from communicating with buyers through unofficial channels, and use virtual numbers, local hidden names, fully anonymous evaluations, etc., to maximize the protection of personal information, and also give consumers a clean and honest and efficient service consumption environment.