Shenzhen Business Daily Reading Client Reporter Ren Jianxin Correspondent Huang Junsheng Zheng Churun
On May 10, the afterglow of the setting sun gently sprinkled on the Futian Port, casting a golden halo on this busy passage connecting Shenzhen and Hong Kong. More than 10 immigration management policemen from the 12th team on duty at the Huanggang Entry-Exit Border Inspection Station, who had just finished their morning shifts, put on blue vests printed with the words "civil servant volunteers", and devoted themselves to the crowded passenger flow in another capacity, serving wholeheartedly and conveying the warmth and care of the society.
The police of Huanggang Border Inspection Station carried out volunteer service for civil servants at Futian Port.
At about 15 o'clock in the afternoon of the same day, on the first floor of Futian Port, a silver-haired grandmother was particularly eye-catching. She hunched her back and pushed the old man in the wheelchair with difficulty, and she staggered to the vertical elevator with a heavy suitcase in her hand, her face full of exhaustion. Xiao Tang, a volunteer policeman of the 12th team on duty at the Huanggang Border Inspection Station wearing a blue vest, immediately stepped forward and said sincerely: "Grandma, let me help you!" After taking the luggage, he steadily pushed the old man's wheelchair to take the elevator to the third floor safely, and escorted the two Hong Kong elders through the special channel to go through the inspection procedures until the Shenzhen-Hong Kong management line at the exit bridgehead asked the Hong Kong staff to take care of them, and he thanked him repeatedly. The small act of kindness not only helped the elderly, but also added warmth and humanity to the port.
Cross-border schoolchildren have become a beautiful scenery at Futian Port. In order to ensure that the children's journey to and from school is always safe, convenient and smooth, the Huanggang Border Inspection Station opens the "green channel for students" in a timely manner during the peak hours of entry and exit of students in the morning, noon and evening, and efficiently inspects them, and dispatches additional police forces to strengthen supervision and provide assistance to students in need. At 16:30, during the rush hour after school, a relatively young student lost his schoolbag during customs clearance, and he stood in the arrival hall at a loss and was about to cry. When the volunteer policeman Xiao Kong saw this scene, he immediately walked to his side and patiently comforted him: "Children, don't worry, we will help you find a way." Xiao Kong quickly communicated with the duty team on duty, and the police quickly helped find the schoolbag in the arrival hall, and the children's faces finally showed a happy smile.
Volunteers guide mainland tourists to apply for an endorsement at the exit and entry administration department of the local public security organ.
As the "two-way travel" between Shenzhen and Hong Kong has become the norm, the integrated development of Shenzhen and Hong Kong continues to bring about the surging impetus of economic growth and the steaming life of ordinary citizens, which has led to an increasing flow of inbound and outbound passengers at Futian Port. In this service, the volunteer police actively introduced the inspection procedures, required documents and precautions to the entry and exit passengers, enthusiastically answered questions for passengers, and preached legal knowledge to help them better understand the border inspection regulations and legal knowledge. For inbound and outbound passengers, such as how to transfer to transportation, apply for expired endorsements, purchase Octopus, etc., the police also understand the information of relevant departments in advance, and guide passengers in need to quickly choose the corresponding departments for help. Mr. Wang, a tourist from the mainland, looked around the departure hall, as if looking for something. The policeman Xiao Du enthusiastically stepped forward to ask. It turned out that Mr. Wang's endorsement to Hong Kong had run out and he didn't know where to reapply for it. Upon learning of the situation, Xiao Du carefully explained to him the address of the exit and entry administration department of the local public security organ. Mr. Wang, who turned his worries into joy, thanked him again and again, and gave a thumbs up and praised: "The people's police are really considerate and thoughtful in serving the people!" ”
Volunteer police guide the quick collection of passengers and take the number in an orderly manner.
The immigration management police of Huanggang Border Inspection Station will adhere to the "people-centered" development ideology, and will continue to fulfill their original intentions and fulfill their duties to ensure the safety of the country. At the same time, he is enthusiastic about social welfare undertakings, strives to transmit positive energy, uses his free time after work, and as a civil servant volunteer, wholeheartedly provides humanistic care and thoughtful services for the elderly, children and other passengers with reduced mobility who need special care, effectively improves the sense of gain, happiness and security of the majority of inbound and outbound passengers, makes the "national business card" more warm, and contributes to the construction of the Guangdong-Hong Kong-Macao Greater Bay Area and the high-quality development of Shenzhen's "dual zones".