On May 11, an incident in Nanjing, Jiangsu Province, in which a pregnant woman's amniotic water broke and went to the hospital for treatment, and the hospital security guard refused to open the door while playing with her mobile phone, aroused widespread concern. However, after the explanation of the staff of the hospital security department and the exposure of the relevant video, the truth of the incident finally surfaced.
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It turned out that the owner of the car found the nurse on duty when he entered the hospital, and the nurse asked the security guard to help remove the barricade, and the vehicle drove in smoothly. And when the video was filmed, it was when the owner of the car was released from the hospital. It was raining heavily, and the owner not only did not get out of the car to explain the situation, but also honked his horn and flashed his head, wanting the security guard to carry the barricade in the rain. This kind of behavior, in other words, may not be ignored.
This incident gives us something to think about. First of all, in the face of information on the Internet, we must remain rational and objective, and cannot blindly believe and disseminate it, so as not to cause unnecessary harm to the parties. Second, communication is the key to problem solving. If the owner of the car can get out of the car and communicate with the security guard and explain the situation, maybe things will have a different outcome.
At the same time, this incident also reminded the hospital management department to strengthen the training of security personnel to improve their service awareness and communication skills. When encountering a similar situation, security personnel should take the initiative to inquire and actively assist, rather than treating them indifferently.
In the end, I hope that each of us can learn from this and learn to respect others and understand the work of others. When encountering problems, communicate more and complain less, and work together to create a harmonious social environment.