Source: Urban Live Original
Do not reprint without permission
In April last year, the main body of Ms. Li's house was completed, and after discussion, the couple chose the merchant of Nanchang Xiangjiang Home Furnishing in Nanchang to undertake the whole house customization project. According to the contract, the delivery date is September 25, 2023. Ms. Li told reporters that although these plates are ready, they cannot be used normally.
Consumer Ms. Li: None of his hardware accessories were given to me. For example, you don't have a pull-out basket in the snack cabinet here, and there is no pull-out basket in the cabinet over there. Secondly, his custom size of the wooden board is wrong, and he has not sent it to me, for example, like the wall cabinet above, the wall cabinet in that row cannot be used, and it will fall off when you touch it, you can come here to take a look.
Reporter: There is no fixed one, right?
Consumer Ms. Li: I can break it off, you stand a little farther away
Reporter: Be careful, it will loosen
Consumer Ms. Li: Yes, it's just very dangerous, but I haven't been able to deal with it
In this kitchen, the urban scene reporter saw that some drawers had not yet been installed, some drawers were nailed and could not be opened, and the built-in dishwasher could not be properly embedded in the cabinets. What bothered Ms. Li the most was that the size of the refrigerator was seriously inconsistent.
Consumer Ms. Li: When we communicated with him before, we asked for that kind of large-size refrigerator, like our house is relatively large, and we expect the demand to be the largest four-open refrigerator, so we can only settle for the second, we can only buy a refrigerator of this size, and when this refrigerator was bought, we spent a lot of time to pick and choose, because its size is very embarrassing, even if it is a double-open refrigerator, it may not meet most mainstream sizes.
In other rooms, there are many cases of defective parts and functions. When I came to Ms. Li's bedrooms, the wardrobe looked like there was nothing wrong with the surface, and when I opened the door, I saw that there was a lack of things inside.
Consumer Ms. Li: Look at this cabinet too, this cabinet lacks the cabinet of hardware and jewelry, the lattice, these things.
Reporter: Originally, according to your contract, yes?
Consumer Ms. Li: Yes, yes, they are all empty at the moment, even if you don't have one, you should seal a drawer, there is no drawer at present
In the interview, Ms. Li said that when she walked around her home, there were places everywhere where the tail was confiscated. Since October last year, Ms. Li's family has been urging the boss to come over and finish the work. In order to welcome the housewarming of her new home, Ms. Li also spent more than 20,000 yuan to hire someone to clean up, hoping to welcome the arrival of relatives and friends with a new look. However, due to the delay in the completion of the whole house customization project, this cost was also lost. Ms. Li told reporters that the sales contract stipulates that the total price of the whole house customization is 390,000 yuan, and the total price of the additional project will not exceed 430,000 yuan, and she not only paid all the payments, but also lent 20,000 yuan to the owner of the "Tunuosen Whole Wood Customization" store for turnover.
Consumer Ms. Li: He said that he had no money, and then wrote an IOU in the form of a WeChat transfer of 20,000 yuan from me, and he took a total of 450,000 yuan from me.
For the vast majority of customers, in order to prevent the dishonest behavior of the merchant, they generally keep the final payment and pay it when the project is near the end or end, and the consumer Ms. Li not only paid the final payment, but also lent 20,000 yuan to the non-related business. Now that the project is "unfinished", what do merchants say? Before May Day, the reporter accompanied Ms. Li to the "Tu Nuosen Whole Wood Customization" store located in Hall D of the Xiangjiang Building Materials Moore Hall on Jiefang Road, Nanchang City, and it happened that the owner, Mr. Wan, was in the store.
Mr. Wan, owner of the "Tunosen Whole Wood Customization" store: I didn't escape this problem, I opened a list of all these accessories
Consumer Ms. Li: You have made a good order, you can bring it now
Mr. Wan, the owner of the "Tunoxen Whole Wood Customization" store: As soon as I get the money, I will ask him to send it over
Consumer Ms. Li: Then you haven't received the money
Mr. Wan, owner of the "Tu Nuosen Whole Wood Customization" shop: The problem is that I will definitely arrive in the next two days, not your family urging me to know, I still have two or three construction sites, and I am very tight on the account now, and I have no money
Consumer Ms. Li: What about the money you took from me?
Mr. Wan, owner of the "Tunoson Whole Wood Customization" store: We are also dealing with this problem, and we have not evaded it
Mr. Wan admitted that Ms. Li's hardware accessories were basically not complete, and he wanted more than 10,000 yuan to buy the goods, but he couldn't take out so much money to buy the goods, so he could only wait for the loan to arrive.
Mr. Wan, the owner of the "Tunoxen Whole Wood Customization" store: I promised to release the loan before May 1st, and I will complete it for you during the May Day holiday.
Consumer Ms. Li: What do you take out a loan?
Mr. Wan, the owner of the "Tunonsen Whole Wood Customization" shop: The business license is running water
Consumer Ms. Li: How much money can the business license flow bring to you
Mr. Wan, the owner of the "Tu Nuosen Whole Wood Customization" store: And my wife has a house and a mortgage house, which adds up, a loan of 500,000 yuan!
Consumer Ms. Li: You don't have 10,000 dollars in your pocket
Mr. Wan, owner of the "Tu Nosen Whole Wood Customization" store: I really don't, I don't lie to you, I haven't paid back after the year.
This is a chat transcript provided by Ms. Li to reporters. Ms. Li's lover sent a WeChat message to Mr. Wan, saying: After the extension on November 25, 2023, the deduction will be as follows: The delay period is from November 25, 2023 to November 30, 2023, with a daily deduction of 2,000. Delay periodAfter November 30, 2023, 5,000 per day of delay will be deducted, please reply if there is no objection. Mr. Wan then replied: I agree to this time agreement and deduction agreement, and can be implemented in accordance with the above. In reality, however, this commitment is not binding.
Consumer Ms. Li: Promised me December, January, February, and March, every step is what you promised, you said tomorrow, tomorrow the day after tomorrow, and there is no money when asked.
Mr. Wan, the owner of the "Tunonsen Whole Wood Customization" store: I don't know that I just can't get the money, and I haven't paid back until the Chinese New Year.
Consumer Ms. Li: Do I feel like tearing down the east wall and making up the west wall, you mean that if someone else's customer comes, you will transfer other people's money to me.
Mr. Wan, owner of the "Tunonsen Whole Wood Customization" shop: I have taken out a loan now, and I don't expect to collect money from customers.
Ms. Li said that for her, Mr. Wan had no integrity at all. Subsequently, Ms. Li found the legal representative of the "Tunoxen Whole Wood Customization" store, that is, Mr. Wan's lover, Ms. Cai, for negotiation.
Mr. Wan, owner of the "Tunonsen Whole Wood Customization" store: The main thing is to buy accessories for more than 10,000 yuan.
Ms. Cai, the owner of the "Tunoson Whole Wood Customization" store: Don't tell me about these useless things, I don't want to be angry with you now, I tell you that you don't have a good life if you make me angry.
Consumer Ms. Li: The hardware was completed around May 4th, May 4th to May 5th?
Ms. Cai, owner of the "Tunoson Whole Wood Customization" store: Yes.
Consumer Ms. Li: Is it useful for me to tell you?
Ms. Cai, owner of the "Tunoxen Whole Wood Customization" store: It works!
Consumer Ms. Li: Will you be like him?
Ms. Cai, owner of the "Tunoson Whole Wood Customization" shop: I'm not the same as him.
Consumer Ms. Li: I will go to the acceptance on May 5.
Ms. Cai, owner of the "Tunoxen Whole Wood Customization" store: Yes! This can be done!
As for the 20,000 yuan that Mr. Wan borrowed from Ms. Li, Ms. Cai said that she did not know about it.
Consumer Ms. Li: He still owes me 20,000 yuan and an IOU.
Ms. Cai, owner of the "Tunoson Whole Wood Customization" shop: Huh? And such a thing? Still owes you 20,000?
Consumer Ms. Li: Yes! He said there was no money to pay the workers their wages, no money to pay.
Ms. Cai, owner of the "Tunonsen Whole Wood Customization" store: You also borrowed 20,000 yuan from Mr. Huang?
Mr. Wan, owner of the "Tunonsen Whole Wood Customization" shop: It was before the Chinese New Year.
Ms. Cai, owner of the "Tunoson Whole Wood Customization" store: You didn't tell me these things.
Reporter: Can the construction site be completed on May 5 and the loan will be repaid?
Ms. Cai, owner of the "Tunoson Whole Wood Customization" store: Yes, yes, yes, I'll give it all back to you
Reporter: Then let's give each other one last chance, okay?
Ms. Cai, owner of the "Tunoson Whole Wood Customization" store: Yes, you can.
Up to now, the reporter learned from Ms. Li, a consumer, that Ms. Cai and Mr. Wan, the owners of the "Tunosen Whole Wood Customization" store, have broken their promise again. In this regard, Ms. Li said that they will consider resolving the matter through legal means.