Recently, a piece of news has attracted the attention of netizens. After a woman consumed in a coffee shop in Wuhan, she demanded a refund and compensation for medical expenses on the grounds of allergies, and the same situation has been repeated frequently in the past year. A number of coffee shops in Wuhan said that they had encountered the woman's routine of "prostituting" coffee on the grounds of allergies.
On April 30, Mr. Liu (pseudonym), a person familiar with the matter, told a reporter from Zhengguan News that he was very familiar with the Wuhan coffee circle for professional reasons, "This matter is also a conversation between multiple coffee shop owners in the group, and everyone knows that they all have the same experience of being deceived." ”
Mr. Liu showed the reporter a simple statistical table he sorted out according to the information reflected by a number of stores, and it can be seen that there are more than 40 stores that have been "touched porcelain", and the total amount involved is nearly 2,000 yuan, of which the most refunded is a coffee shop called "Copy Mountain", with an amount of 232.1 yuan.
Photo courtesy of the interviewee
The "Copy Mountain" coffee shop also sent a full text message and a screenshot of the WeChat conversation with the woman on social platforms. According to the content, in early February this year, the woman claimed that she had a stomachache after drinking coffee in the store, and the person in charge of the store sent a text message back saying that he was willing to cooperate with her to go to the hospital for examination and treatment. Subsequently, the person in charge of the store added the woman's WeChat to refund her order. The woman claimed that she had undergone a gastrointestinal examination, rash treatment, red and yellow light treatment, allergen treatment and blood tests, etc., and when the merchant explained that because the problem was not caused by the quality of the product, she could compensate for the drug fee and registration fee, she was very "generous" and expressed her understanding and accepted the compensation of 232.1 yuan.
Screenshot of the relevant content posted by the "Copy Mountain" coffee shop on social platforms
Zhengguan News reporters also contacted other coffee shops that said they had the same experience. The clerk of the "caramelized" coffee shop confirmed to reporters that the store had indeed experienced the "porcelain touching" incident of the same woman. According to the content of the communication with the woman released on the store's social platform, when the person in charge questioned the documents provided by the woman, he was blocked by the woman.
The person in charge of another coffee shop told reporters that the woman went to her coffee shop around the Chinese New Year to consume, and the routine used was basically the same as the revelations of many coffee shops on social platforms, "In fact, she went to each store by the same means, after she came, she had a drink, and then the next day she said that she was allergic, and the same story was repeated repeatedly. ”
As the matter continued to ferment, some stores said that they had received an apology call from the woman and hoped to obtain the store's understanding.
On the morning of April 30, the Zhengguan News reporter contacted the woman who claimed to be allergic to coffee many times, but all showed that the phone had been turned off, and her multiple social platform accounts had been cancelled. According to netizens, the woman's social account has repeatedly posted content about Wuhan coffee store visits.
Mr. Liu, an insider, told reporters that he knew about the situation that the woman had called the merchant to apologize, but the store said that he did not accept it. "At present, there are seven businesses that are willing to participate in the report together, and I am ready to take the lead in organizing lawyers to jointly litigate, and everyone's demand is not compensation, but a public apology," said Mr. Liu.
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