"Hello! I am a silent barista, coffee is not only a life attitude, but also a way to socialize, I am happy to make you a cup of coffee with sign language 'blending', full of aroma ......" This self-introduction comes from the billboard of "Yibei Coffee", the shop is located at No. 18 Puhuitang Road, and is jointly run by a group of "silent baristas" who love coffee.
Prepare espresso and milk froth, pour the milk froth into the coffee, and draw various patterns using latte art techniques...... This set of coffee-making process, Hou Liang, the manager of "Yibei Coffee", has long been "familiar with it". With the help of a sign language interpreter, Hou Liang told reporters: "I participated in the event of a Starbucks sign language store in Malaysia last year and tasted very good coffee, so I became interested in coffee. I am very happy to open a store, express my love through craftsmanship, and serve everyone through hard work. ”
Bringing the delicious taste of coffee to customers and encouraging more people with disabilities to devote themselves to the things they love is the starting point of Hou Liang's dream, and it is also the original intention of the establishment of "Yibei Coffee".
In the process of opening a store, there are many difficulties, and the biggest problem is communicating with customers. Customers who come to taste coffee basically do not know sign language, and under the gesture of the barista, young people can skillfully scan the code to order, but it is easy to have communication difficulties with middle-aged and elderly customers. In order to solve this problem, the store has purchased an electronic writing tablet, so that customers and "silent baristas" can communicate "without barriers" through text.
The reporter learned that at present, 4 disabled people in the "Yibei Coffee" project have obtained the national full-time barista certification through training and successfully joined the "Yibei Coffee" team. They work in the coffee shop in Neighborhood Hui, not only providing customers with delicious coffee, but also bringing a steady income for themselves and their families. The "silent baristas" have won the love and respect of customers with their own efforts and sweat, and have also realized their entrepreneurial dreams.
Yin Yue, head of the Xuhui District Employment Service Center for the Disabled, told reporters: "The success of 'Yibei Coffee' is a typical example of helping the disabled to find employment. The District Disabled Persons' Federation has helped the disabled find employment through diversified services, and has achieved remarkable results. In the future, we will continue to explore new training models and employment pathways to provide more choices and opportunities for people with disabilities. We also actively advocate for all sectors of society to pay attention to and support the cause of persons with disabilities, and jointly create an inclusive and harmonious social environment. ”
Reporter: Xie Jingsheng, Lu Haijie
Editor: Qiu Caihong
Proofreading: Geng Jieyu
Reviewer: Wei Li