Civil Aviation Resources Network News on April 30, 2024: At 0:00 on April 30, Beijing time, with the smooth landing of flight CA3103 at Madrid's Barajas Airport, it marks the successful completion of the transportation guarantee work of the giant pandas "Jinxi" and "Zhuyu" by Air China Cargo, and this is also the first time that a domestic airline escorts the national treasure out of the country and escorts the giant panda on the way to live.
Although Air China Cargo has successfully escorted national treasures back to China many times before, and has rich and mature experience in the operation and support of giant panda transportation, this is the first time to transport giant pandas overseas. In order to ensure the smooth completion of the transportation support work, Air China Cargo immediately set up a special working group to carry out special discussions on the key and difficult aspects of the support work, and strive to achieve the best level of support in all aspects from collection and transportation to installation.
Considering that the size of the Giant Panda transport package may be cramped into the belly compartment of the passenger aircraft, in order to provide a high-quality travel experience for the national treasure, Air China Cargo submitted a separate application to the Civil Aviation Administration of China for the charter schedule of the all-cargo aircraft from Chengdu to Madrid, and selected the shorter B777F to carry out the mission, and obtained the flight schedule approval as soon as possible with the strong support of the Bureau, laying a solid foundation for the follow-up high-quality service.
In order to create a more comfortable cross-border journey for "Jinxi" and "Zhuyu", Air China Cargo continues to strengthen communication and linkage with relevant departments, combining operational support with customer needs, customs clearance needs and the living habits of giant pandas, sorting out operation links and formulating emergency plans to ensure that each link can provide a safe and comfortable experience for national treasures. On the one hand, in response to the humid and hot weather in Chengdu, Air China Cargo Southwest Region has opened an exclusive "VIP area" in the inbound warehouse, equipped with fans to strengthen ventilation, and equipped with ice cubes to assist in cooling to ensure that the ambient temperature remains stable; on the other hand, the temperature in the cabin of the cargo plane is set at 20 degrees Celsius, which is the most comfortable for giant pandas, circulating oxygen supply to alleviate the discomfort caused by the closed cabin, and at the same time, "priority seats" near the cabin door are also arranged The location is convenient for loading and unloading, which minimizes the waiting time of the giant pandas in the closed cabin, so that the giant pandas can breathe fresh air as soon as possible after completing the ocean journey. In addition, in order to provide better catering services for the giant pandas' long-distance journeys, Air China Cargo broke the traditional "combined sorting" loading scheme, and instead split the accompanying bamboo and drinking water into two parts, "in-flight consumption" and "landing consumption" for separate assembly, although it will "waste" part of the transportation space, but this is more convenient for the accompanying personnel to feed the work.
As the departure date approaches, all departments of Air China Cargo are ready to go all out to build a safe and efficient "air transportation bridge". The flight department specially selected and dispatched a backbone pilot with superb business to fly this mission; after communication and coordination with various parties, the southwest region arranged the closest seat to the cargo warehouse to facilitate the loading of giant pandas. And plan the route of the reservoir area in advance to shorten the time of panda hauling, implement security control to avoid personnel and vehicles from interfering with the transportation of pandas; the marketing and sales department actively assists customers to make preparations for the transportation of pandas, and arrives at the scene one day in advance to make all preparations; the Madrid business department has held two operation support meetings before and after, selected professionals to be responsible for overseas operation support tasks, and repeatedly inspected the operation equipment to ensure smooth operation; the operation monitoring and dispatching center has monitored the route situation in real time since the day before take-off, and formulated emergency plans in case of emergency。
Under the careful deployment and efficient linkage of many parties, at 9:54 on April 29, "Jinxi" and "Zhuyu" successfully boarded the plane and set off smoothly at 11:25.
In the future, Air China Cargo will continue to uphold the service concept of "professional, safe, efficient and high-quality", rely on a professional team, global network and diversified products to provide customers with diversified logistics solutions, and actively fulfill the responsibilities and responsibilities of a flag cargo carrier.