On April 28, a number of netizens posted that when they logged in to the China Railway Jixun APP (formerly Pocket High-speed Rail) to connect to the high-speed rail WiFi, indecent language appeared in the system pop-up window. In this regard, China Railway Jixun issued an apology statement, saying that the problem reported by passengers is true, which is caused by the misoperation of an employee of the company in the process of releasing the version of the program, and the problem has been rectified in place.
Logging in to the National Railway Jixun APP was impeached with indecent language
China Railway Jixun apologized, saying that it was caused by the employee's misoperation
On April 28, a number of netizens posted that when they logged in to the China Railway Jixun APP (formerly Pocket High-speed Rail) to connect to the high-speed rail WiFi, the system pop-up window appeared "your mother" indecent language, and other netizens said that "your mother" swear words also appeared when the China Railway Jixun APP carried out real-name authentication.
In this regard, China Railway Jixun issued an apology statement, saying that the company received a report from passengers that "uncivilized words popped up when holding an Apple mobile phone for the first time when registering the new version of the 'China Railway Jixun' APP released on April 26", and immediately investigated and verified. After investigation, the problem reported by the passenger is true, which is caused by the misoperation of an employee of the company in the process of releasing the version of the program, and the problem has been rectified in place. The company apologizes for the bad experience caused to passengers, and will deal with the relevant responsible persons in accordance with laws and regulations, further strengthen internal management, resolutely prevent similar incidents, continue to optimize service quality, and continuously improve user experience.
China Railway Jixun is a railway travel service app in China
China Railway Group, Geely and Tencent all have stakes
According to the official WeChat public account of China Railway Jixun, the China Railway Jixun APP is a Chinese railway travel service APP, which provides railway passengers with online and offline coordinated travel services throughout the whole process, including train tickets, e-tickets, carriage entertainment, meal ordering, high-speed rail peers and other on-board travel services, as well as high-speed taxi characteristic interline travel services.
The APP certification body is China Railway Jixun Technology Co., Ltd. Tianyancha information shows that China Railway Jixun Technology Co., Ltd. was established in 2017 and is located in Beijing, which is an enterprise mainly engaged in science and technology promotion and application services. The registered capital of the company is 250 million yuan, the paid-in capital is 250 million yuan, and the equity financing has been completed in 2018.
According to shareholder information, China Railway Jixun is controlled by China Academy of Railway Sciences Group Co., Ltd., with a shareholding ratio of 46%, and China Academy of Railway Sciences Group Co., Ltd. is a wholly-owned subsidiary of China State Railway Group Co., Ltd.
Shareholder information of China Railway Gissen Technology Co., Ltd.
The other shareholders of China Railway Gissen are Zhejiang Geely Holding Group Co., Ltd., Shenzhen Tencent Computer System Co., Ltd. and China Railway Investment Group Co., Ltd., holding 39%, 10% and 5% of the shares respectively.
The company claims to provide smart high-speed rail services to passengers
However, the APP was complained by netizens that the network speed was slow and could not be connected
According to the information on the official website of China Railway Group, in July 2018, at the unveiling ceremony of China Railway Jixun Technology Co., Ltd., the former head of the relevant department of China Railway Corporation said that the establishment of China Railway Jixun Technology Co., Ltd. is an important achievement of the railway department to deepen the reform of national railway enterprises, actively develop the mixed ownership economy, and promote the "dual network integration" of high-speed rail network + Internet. After the establishment of the new joint venture, it will further standardize the modern enterprise system, build a market-oriented operation mechanism, give full play to the advantages of all parties, achieve strong alliances and win-win cooperation, provide more abundant and high-quality services for the majority of passengers, and strive to build China Railway Gissen into a world-renowned Internet technology company.
At the unveiling ceremony, the relevant persons in charge of Geely Holding and Tencent said that the EMU Wi-Fi market has broad prospects, and will give full play to the advantages of brand building, market operation and Internet technology, and jointly operate the newly formed joint venture company with railway enterprises, strive to build a management team with dreams, passion and responsibility, create a new platform for open cooperation of railway Internet services, promote intelligent high-speed rail services for passengers, and strive to improve the travel experience of passengers and enhance their sense of gain.
The reporter of Nandu Bay Finance Society inquired and found that the "National Railway Jixun" APP has functions such as railway ticket purchase, high-speed rail catering, and taxi, and "Railway 12306" A PP can be realized. The "Railway 12306" APP is also operated by China Academy of Railway Sciences Group Co., Ltd.
In addition, the reporter of Nandu Bay Finance Society found through the Apple App Store that the score of the National Railway Jixun APP is not high, and many netizens complained about the slow network speed, inability to connect, and poor network coverage.
Written by: Liu Lanlan, reporter of Nandu Bay Finance Agency