In order to further provide convenient, efficient and high-quality government services, Rengu Town adheres to the guidance of party building and is guided by the needs of the masses.
Optimize the working environment and improve convenient services. Through simple and generous decoration, the office hall of the convenience service center has set up four areas (consultation and complaint area, business acceptance area, self-service area, rest and waiting area) for upgrading, and scientifically set up 6 service windows, such as comprehensive windows and tidal windows, etc., and arrange 1-2 full-time personnel for each window to handle various businesses for residents and create a warm environment for the masses.
Clarify the work system and strictly manage personnel. The convenience service hall is set up with a work system, service process, and a public notice board for the staff, which is convenient for all-round supervision, and urges the staff to strictly abide by their job responsibilities.
Humanized service upgraded. The hall is equipped with volunteer service cabinets, wheelchairs, medical kits, umbrellas, sewing kits and other convenient facilities, and also set up barrier-free passages, glass anti-collision strips, and volunteer services to provide consultation and guidance for the public, assistant agents and other humanized services. (Correspondent: Su Xiu)