In recent years, based on its own positioning, relying on the "15-minute medical service circle", the Xie Nan Community Health Service Center of Yingze District has continuously optimized the medical experience of the silver-haired population by transforming "hard facilities" and improving "soft services", creating a comfortable and warm medical environment, making patients feel cordial, considerate and thoughtful and warm service, warming the "medical road" of patients, and allowing patients to have "medical" in their hearts.
Walking into the Xie Nan Community Health Service Center, the spacious hall has bright and clean windows, and there are all kinds of diagnosis and treatment subjects such as general medicine, internal medicine, and surgery. "Our center serves a population of 120,000 people, most of whom are middle-aged and elderly people, and their common health problems in life can basically be solved in a 'one-stop' way." Ji Dongjie, director of the center, said that here, the use of ambulatory electrocardiogram equipment can realize remote consultation with experts in the electrocardiogram room of Shanxi Provincial People's Hospital, so that residents can enjoy the diagnosis and treatment services of a tertiary hospital at their doorstep.
"When I came to the 'small hospital' to see a doctor, it took about ten minutes from entering the door to registering to picking up the medicine. There is a nurse to accompany you throughout the whole process, just like returning to your own home, which is convenient and warm and saves money! Guo Jun, who was taking his family to see a doctor, said. The "small hospital" in her mouth is the Xie Nan Community Health Service Center, on weekdays, there is a headache and brain fever, and she, like many residents in the vicinity, will always come here as soon as possible.
In addition to the regular outpatient clinic, the center also provides home diagnosis and treatment services for the convenience of elderly patients with walking difficulties in the jurisdiction. "The doctors are highly skilled, and they often come to my father's door for moxibustion and needles, and they comfort us in time, just like our own relatives." Lian Chengying, a family member of the patient, said.
Lian Chengying's father is 90 years old and suffers from severe cerebral infarction. In February last year, Lian Chengying had the mentality of trying it out and found the doctor of traditional Chinese medicine at the center. The doctor not only came to the door to treat Lian's father with acupuncture, but also comforted the old man with warm words. Nowadays, the condition of the elderly has improved greatly, and the doctor still insists on regular home examinations and consultations. The doctors' superb medical skills and heart-warming service have won the trust of Lian Chengying's family.
Nowadays, the intimate service of the medical staff of the center is favored by more and more residents, and many people even regard coming here to see a doctor as a "door-to-door". "The doctors and nurses don't have a fight, I sometimes get to the bottom of it, and they never get bored, always answer patiently, and treat me like family." Zhang Gailian, a 75-year-old resident of Naner Community, praised again and again. The old man said that she has become accustomed to coming to the community health center to see a doctor, and that there are few people, quiet, and the cost is not high, and she also recommends her relatives and friends to come here.
"In the near future, we will promote the implementation of the 'integration of medical care and elderly care' project, better serve the elderly in the surrounding area, and strive to extend high-quality services and fine management to the homes and hearts of residents, so as to continuously improve the sense of gain and happiness of the masses." Ji Dongjie said with confidence.