Recently, a short video circulating on the Internet has attracted widespread public attention. The video shows an aunt filming a young man hanging a curtain on the lower bunk, and said that a 70-year-old man would not be allowed to sit down, and the aunt also called on netizens to comment on it. Judging from the video, the two opposite lower bunks are hung with curtains, and behind the curtains a young man sits with his head bowed. In the face of the aunt's accusations, the young man ignored and accosted him. In this regard, the customer service of China Railway 12306 said in an interview: "There is no clear provision that it cannot be used, and it can be used without hindering other passengers." On April 16, related topics rushed to the first place in the hot search on Weibo.
In this regard, some netizens said: "That's the lower bunk that someone ordered, it's a favor to let you sit, and it's your duty not to let you sit" "Isn't this a moral kidnapping, isn't it justified who posts the video" "It's so reasonable, I thought she bought the lower bunk"......
According to reports, the customer service of China Railway 12306 responded that there is no clear provision that the fence cannot be used, and it can be used without affecting other passengers, but it needs to be negotiated with all passengers. According to the official response and relevant regulations, after the passenger buys the sleeper ticket, he has the right to use the berth for the corresponding time. As long as the passenger does not cause damage to the bed and does not infringe on the normal rights and interests of others, then how the passenger uses it will be the right of the TA, and other passengers have no position to interfere and demand. In addition, on January 12 this year, the Ministry of Transport, the State Railway Administration, the Civil Aviation Administration of China and other six departments jointly issued the "Notice on Further Strengthening the Work of Barrier-free Travel Services for the Elderly". It is clearly required to retain the use of cash, credit cards, paper bills, vouchers, certificates, etc., and optimize the manual service and volunteer service of the window; Optimize and improve the 12306 website, mobile phone client and other ticketing functions, promote the realization of automatic identification and priority arrangements for the elderly to choose the lower berth; Set up love channels and barrier-free service windows in light of the actual situation to provide preferential services for the disabled and the elderly; Postal and express delivery companies are encouraged to provide door-to-door collection and delivery services for the disabled and the elderly with reduced mobility.
Young man sitting on a sleeper hanging curtain
What do you think?
Feel free to write your thoughts in the comment area
Recommended readings in previous issues
Announcement of the objects to be commended!
Official Notice: A special investigation team has been established!
Attention! Coming soon!
END
Source: Hangzhou Daily, Morning News, Shanghai News Broadcasting, etc
Editor: Gao Liping
Reviewer: Yang Hongling
Editor in charge: Jiang Wentao