"If you don't make decisions for the people, it's better to go home and sell sweet potatoes"
It was supposed to be the relationship between serving and being served, but it turned out to suffer from "arrogance", relying on "this uniform" on his body, he dared to force unknown drivers to eat food in the trash can.
This time, the man in uniform named by the central media, and the company behind him in Shaanxi Traffic Control, can be regarded as a big deal! When there are loopholes in the management of a company and distorted values, it is not only the man in uniform who will pay in the end.
This is the recent uproar of the "toll station staff forcing truck drivers to eat trash can food" incident, as the incident fermented, the official also gave the latest notice, and with the voice of CCTV, this matter seems to be more than that simple.
According to a report on March 22, an infuriating incident occurred in Yulin, Shaanxi Province, where a truck driver came to eat in a restaurant, but he didn't find the boss, so he asked the man next door if he was the boss and wanted to eat fried noodles.
didn't expect that it was this sentence that made him fall into a turmoil.
At this moment, the real owner of the restaurant appeared, and after hearing that the driver was going to eat fried noodles, he went to the back kitchen to get busy.
Unexpectedly, the man before suddenly became angry and asked the driver: "Don't you see me wearing a uniform?"
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Then he poured his own rice into the trash can and asked the driver to pick it up and eat it, but the driver was stunned when he saw this and never answered.
Seeing that the other party was unmoved, the man in uniform became even more angry, and directly pinched the driver's neck, but fortunately, the hotel owner appeared in time, which prevented a dispute.
After the incident fermented, the toll station company involved also responded, specifically the following points:
1. The toll station staff of our branch had a verbal altercation and physical pushing with a driver during dinner;
2. As soon as the incident occurred, our company immediately set up a joint investigation team with the local police station;
3. Make a decision to suspend the person involved for inspection and submit to further investigation;
4. All toll stations are required to draw inferences from one case and strengthen the internal management of employees.
In other words, the man in uniform is indeed a staff member at the toll booth, not a "temporary worker", and has been suspended for inspection, and this incident has also affected other branches, and the branch will further strengthen management.
Although the company has dealt with it, some netizens still don't buy it:
Some people feel that this kind of behavior is already suspected of picking quarrels and provoking trouble, and should be detained by public security, but now it has been dealt with internally, which is a big deal.
Some people think that who gave the courage to wear such a uniform in the local area? Some people think that this toll booth is very likely to be contracted to an individual, and this kind of individual has a bit of background.
Just when everyone was talking, CCTV spoke out and sent 5 questions in a row, questioning the toll station involved:
Question 1: How does the law characterize the behavior of toll booth staff?
Although the company involved has given a penalty, but this is only within the company, if the driver does not reconcile, then the uniform man may be suspected of violating the public security administration punishment law, and if the circumstances are minor, he may be detained for up to 5 days or fined up to 500 yuan.
His abusive behavior may also infringe on the driver's right to reputation, and in serious cases, he needs to compensate the other party for moral damages.
Second question: Did the toll station staff apologize to the driver?
In this briefing, only the man in uniform can be seen suspended, and he is not seen apologizing. If this is the case, then whether he is sincerely repentant or not? It is not known whether he feels from the bottom of his heart that he is wrong;
The third question: Can the final punishment result make the staff dare not dare next time?
The purpose of punishment is to make him sincerely repent, not to punish for the sake of punishment. As a staff member of the service station, I should have served my driver friends well, and in addition to work, I should also be able to treat myself and others with kindness, and respect each driver equally, rather than relying on my "identity" and "wearing uniforms", I feel that I am superior, which is very ironic.
Fourth question: Is there anyone else at the local toll booth who is so crazy?
From the behavior of the uniform, to his speech, there is a sense of superiority, completely separating himself from ordinary people, so is this his behavior alone, or is the entire toll booth like this?
Question 5: Is the supervision of staff in place?
I don't know if there was supervision in place before, but presumably through this incident, all the toll booths of this company will take warning and supervise the staff.
In addition, the central media also bluntly said that behind the willfulness of this power and the self-positioning and cognitive misalignment of the staff, the company's management loopholes and distorted values may have been exposed.
In this way, this matter is also inseparable from the leadership and management of this company. If it weren't for the negligence of leadership management and the problem of values, then the staff below might not dare to be so arrogant.
Because of his arrogant behavior, the leader and even the entire company were implicated, presumably the uniform man has already regretted not being at the beginning, maybe the suspension is only temporary, if the consequences are serious, it is possible to lose his job.
Through this incident, I also hope to remind all the service personnel at the toll station that they must always clearly understand their own positioning, and only by respecting others can they gain the respect of others.
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