A customer bought two bags of coconut candy and applied for a refund-only when they arrived.
I asked him if sugar was not tasty?
He said no, he bought it for a friend, but the friend said it wasn't the kind he wanted.
I said you send me the picture your friend wanted, and I'll see what kind of candy it is.
He sent me a picture, and when I looked at it, it turned out to be coconut candy without a filling.
I said that your friend should want this one, this one has a filling.
He said his friend said it was like this, and you sent me the wrong one.
I said, aren't you talking nonsense with your eyes open? Your friend wants this, how can you say that I sent it by mistake?
He ignored me and applied for a refund only.
I thought about it for a while, this kind of person should be deliberately finding fault, so I clicked and agreed to the refund.
He came to me again the next day and asked me why I agreed to a refund, and he said I sent it wrong and asked me to reship it.
I said didn't you apply for a refund only? I agreed, you can apply for after-sales.
He said he forgot to apply for after-sales and asked me to reship the goods.
I said that this candy is gone, and I need to place a new order, and I will send it to you.
He said no, he went and bought it himself, and asked me to return the sugar to him.
I said I won't give you a refund, you can buy it yourself.
He applied for after-sales, and I agreed to his after-sales application, and then sent him the candy.
Since then, he has never bought sugar again and has not given me a review.
In fact, I think this person's approach is a bit excessive, obviously he said something wrong, and he still wants others to compensate for his losses.
Cocoa flavored coconut sugar, fresh and fragrant, cocoa flavor, 8090 nostalgic snacks, candy, casual drama snacks
