Today, I will talk about the personal experience of Vipshop, at the end of the year, I bought a lot of New Year's goods for my family, and I was dizzy when I checked the logistics every day. Among them, Vipshop bought a rice cooker and accidentally delivered it to my own home, and when the courier brother delivered it to the door, I was stunned, and I was annoyed that I chose the wrong address, and it was very troublesome to send it back to my hometown. I said I'm sorry I chose the wrong address, and I took the trouble to forward it for me, and I will bear the freight.
As a result, the SF brother said that there is no big deal, no need to use it, directly modify the address in the background of Vipshop, and now he has not signed for it, and he will directly help me transfer it. I felt that although the Vipshop platform is small, it really achieves the ultimate service. Usually, if the size of the clothes and shoes is not suitable, not to mention the door-to-door return, even if it is delivered to the home after choosing the wrong address, it can help you transfer.
Therefore, no matter how various platforms have developed over the years, no matter how many mobile phones I have changed, Vipshop will definitely be in my mobile phone. Whether it's clothes, laundry detergent or tissues and socks, they are all repurchased infinitely at Vipshop. I bought one last year and another this year with a woolen sweater that was very comfortable to wear. And now there are more and more young people around Vipshop, who are just impressed by the details of Vipshop's service in this impetuous era.
It is believed that with the gradual maturity of the consumption mentality, people no longer only look at the scale of the platform, but also pay more attention to their actual needs.
