In the past, there was a "Qianli Xiang Wonton" because it was dipped in small ingredients, and now there is a Northeast restaurant, because there is a charge for eating dumplings dipped in vinegar.
It's really outrageous, do you have to bring your own condiments when you go out to eat now?
Recently, some netizens posted a video saying "A Northeast restaurant in Haining, Zhejiang, eating dumplings costs vinegar money", which aroused heated discussions among netizens.
In the video, the proprietress said that the customer had too much leftover from eating dumplings dipped in vinegar, which was a waste, "You have to charge money like this!"
Netizens immediately exploded and joked: "If you can't finish eating vinegar, do you have to drink it?"
After the incident fermented on the Internet, many netizens captured the comment area of this Northeast restaurant on the takeaway platform in order to fight the grievances, wishing them to close down as soon as possible.
The boss came out to shout grievances, saying that he was just reminding him kindly that the small restaurant made hard money and it was not easy to do business.
If you are not afraid of customers eating, you are afraid of customers being wasted.
On January 23, the filmmaker of the video spoke again: said that the boss had apologized and admitted his mistake, and he also apologized for the foul language at that time, please keep your senses and don't be geographically biased.
Event recap
On January 21, a netizen posted a video saying that he was cheated in a Northeast restaurant in Zhejiang.
In the video, he pointed to a Northeast restaurant with a plaque marked with the signs of "Iron Pot Stew" and "Northeast Dumplings", and said angrily: "This is the one, eating dumplings costs vinegar money!"
As can be seen from the video, there are several empty plates on the table, as well as two small plates with vinegar, in which more than half of the vinegar is still uneaten.
After the customer questioned the jealousy and asked for money, the proprietress said, "Yes, isn't it a waste?
The customer thinks that the proprietress is very funny, does he eat dumplings dipped in vinegar, and the vinegar that can't be eaten has to be drunk before leaving?
He thinks that the proprietress said that the vinegar thing is to play on the topic, and the root cause of finding fault is because he did not use the paid tableware in the store.
It turned out that he was not using the plasticized tableware on the table, but the tableware taken from the sterilizer, which should not be charged.
The boss said that the tableware in his disinfection cabinet was also plastically sealed and disassembled, so he also had to charge money.
The customer couldn't understand this, and asked the boss, "Do you want to provide free tableware?" It stands to reason that the restaurant should provide free tableware and paid tableware for guests to choose from.
The boss spread his hands and said, "No, we all spend money." ”
In fact, it is not the first time that customers have eaten at this place, and they have never heard that dipping vinegar costs money before, and it is even more unreasonable to have no free tableware.
Angry netizens posted the video on the Internet, wanting netizens to help comment on it.
After the incident fermented on the Internet, many netizens expressed their shock.
Some netizens said: "The first time I heard from childhood to adulthood that you have to charge vinegar money for eating dumplings, this pattern is too small, right?
There are also many netizens who have captured the comment area of a takeaway platform in this store.
"Don't really embarrass the people of the Northeast? Vinegar a few dollars, you can't afford to live? And ask people for money, it's disgusting. ”
"What should I pay attention to when I go to your store to eat, bring a bottle of vinegar?"
"Why don't you charge for chopsticks and stools?"
Seeing this, the store also shouted for himself on the Internet, saying that he opened a mom-and-pop shop, the store was not big, and he made hard-earned money.
On the day of the incident, two male customers came to their restaurant for dinner and ordered a total of three dishes, a dumpling and a rice meal.
At checkout, the customer had a dish left to pack, and they charged the customer 1 yuan for the packing box, a total of 95 yuan.
It's just that during the packing period, the proprietress saw that there was a lot of vinegar and chili oil left in the guests' plates, and felt that it was a bit of a waste, so she kindly reminded them.
The proprietress said: "He had already paid the bill at that time, how could I take his money again?"
In the opinion of the proprietress, she is not afraid of customers eating, but if there are too many left, she is still very distressed.
I thought that the matter would be over after the two settled the bill, but unexpectedly, after a while, the two returned to the restaurant, scanned 2 yuan with their mobile phones, and then called the 12315 complaint hotline.
And the customer who shot the video here also sent a video to clarify.
said that he was just using the normal amount, not that he couldn't afford vinegar, let alone that he couldn't afford vinegar, so he wouldn't take advantage of such a small advantage.
The reason why I shot the video was because I had been communicating with my boss for a long time before the shooting, and I was quite emotional. He also apologized for the uncivilized behavior of the speech in the video.
The customer's statement was supported by many netizens, saying, "That small plate of vinegar is too normal, I took 10,000 steps back to a plate, and found that the vinegar was not delicious, and it didn't move a bite, which was normal." ”
On January 23, the customer who posted the video spoke out again online, detailing the ins and outs of the matter.
Here's the thing, the netizen is from Henan and went to Haining, Zhejiang to find a Northeast friend to play, and after the Northeast friend picked him up, he enthusiastically found a Northeast restaurant and planned to take him to taste Northeast cuisine.
The two had planned to have a casual meal at the restaurant first, and then go home for some beer, so they didn't order too many dishes.
The ordering situation was also the same as what the store said, but they wanted two small bowls of rice at the time, but the store said that there were no small bowls, and a large bowl was served.
Say that there are plastic utensils on the table and let them share their own food.
The customer also knew that it would cost money, so instead of taking it, he went to the sterilizer and took the loose dishes and chopsticks.
As a result, at the checkout, the proprietress told him the total cost of 97 yuan and showed him the bill.
The customer entered the password and asked what the 2 yuan was? The proprietress said that it was the cutlery fee.
The customer explained that he did not use the package and should not be charged. But the proprietress said that the cutlery had to be paid, and the whole street was like this.
The customer is a regular customer of this store, and he has not encountered such a situation before, so he did not pay the two yuan, and he only paid 95 yuan.
The proprietress borrowed "vinegar" to play, saying that they were wasteful and had to collect money.
So, the dispute began, and the customer also said a lot of uncivilized things because of his emotion, took out his mobile phone and started recording.
However, they later went back and paid the 2 yuan for the cutlery.
The customer hereby clarified on the Internet that the vinegar money was just the proprietress asking for money, but he did not give it.
After the incident became a big problem, the store apologized to the customer, and realized its mistake, hoping that netizens would stop calling the boss.
Customers said that they didn't expect things to be so big, and the original intention of posting the video was just to tell the boss that business can't do this.
Thinking about how the Consumer Association should punish and how to punish it, I still hope that netizens will stay sane and don't go to cyberbullying bosses.
It was not their original intention to make their business unsustainable.
At present, the Haining Municipal Administration for Market Regulation has issued a notice on this incident, stating that "after reviewing the surveillance video in the store, checking the consumption charge bill and visiting other consumers, it has not been found that the merchant has asked for a dipping vinegar fee." ”
The customer didn't want to pursue it anymore, and the store apologized, and the matter came to an end.
I still hope that many netizens who don't know the truth will be forgiving and forgiving, and don't continue to cyber violence.
What do you think about this?