Why are there so few hotels "making room rounds" now? The front desk tells the truth and is not worried about tourists coming around
Sources: All of the information stated in this article is based on reliable sources, and is detailed at the end of the article
Have you ever stayed in a hotel? If you have ever stayed, then I believe that some friends can feel some changes in the hotel.
Hotel check-out rounds have been a common occurrence in the past few decades, and all objects are clearly marked with a price tag that will be compensated if damaged.
The hotel will no longer inspect the rooms of the check-out guests for any damage or any unauthorized consumption during the stay. When guests come to the front desk to check out, they no longer need to wait for the staff to check, they only need to hand over their room key to the front desk and leave.
This change is not due to laziness or negligence on the part of the hotel, but because the system has changed. The change of the system is to improve the customer experience and make the customer feel more comfortable and trusted.
For customers, the check-out process should be a smooth and enjoyable one, not a bad experience like being detained.
In the past, customers were rounded, which was actually a rather uncomfortable process for them. Because it involves personal privacy, just bring your sudden rounds to break up the quiet or lively atmosphere of customers.
If you can trust a stranger not to destroy the room, then it will make him feel very touched, and he will continue to stay next time, thus increasing the customer's goodwill towards the hotel. In this way, the maximum benefit can be brought into play for the hotel, and there will be more repeat customers and high ratings from the public.
The other is efficiency. Competition is fierce nowadays, and which hotel is more efficient will often be recognized by guests.
In the past, the pace of life was not so fast, and everyone could wait for the staff to make rounds.
But now it's different, now the pace of life has become faster, many guests have to rush to catch a plane, catch a train, if you have to waste him dozens of minutes, next time he will not come to stay. Then by no longer making rounds, the hotel can save this time and make the check-out process more efficient. This not only reduces the waiting time of guests, but also reduces the workload of hotel staff and improves the efficiency of the hotel.
If you think that the hotel needs about 2 staff members for each room check, and if there is a large number of customers who need to check out at the same time period, you need to increase the number of people, then the corresponding hotel needs to pay more personnel costs, operating costs and time costs. The owner of the hotel is a person who runs a hotel and does business, how can he not calculate this account.
Of course, technological progress is also one of the reasons, so what can we say about it?
In this technologically advanced society, most hotels have been forced to adopt more technologically advanced products and facilities to improve occupancy efficiency, reduce expenses, and increase revenue. For example, some hotels use facial recognition technology to ensure the safety and convenience of their guests.
In addition, some hotels use electronic key cards and mobile payments, which also greatly facilitates access control and payment methods.
Smart devices have a unique advantage in data statistics and recording, they can provide more accurate and faster information recording and verification, so that hotels can better manage room status and guest information, any damage in the room, the hotel front desk can sense, so there is no longer a need for room rounds.
The quality of people in modern society has gradually improved, which allows the public to consciously abide by the rules of the hotel. Having said so much, I believe that my friends can understand why there is no need to check the room in the hotel.
It's a manifestation of social progress, don't you think?
Information sources:
China News Network "Why don't hotels charge deposits and don't check rooms now?"
Guangming Network "On the hot search! Why does the hotel not charge a deposit and do not check the room now?"
