What age is it, and there are still Chinese people groveling to the Japanese!
Suffice it to say, have these people really forgotten what the Japanese did in our land in the past?
Just recently, Juneyao Airlines has been on the hot search because of its differential treatment of Chinese tourists and Japanese tourists.
This kind of thing is not an exception in the mainland. Obviously, many companies have used painful lessons to tell other companies not to follow their own old paths.
For example, BMW, just because of the difference in the distribution of ice cream, the market evaporated as high as 500 million overnight.
But there are always some companies that have carved the admiration of the foreign in their bones, and always feel that foreigners are superior and must serve them with the best attitude, while their attitude towards the Chinese people is the opposite.
Juneyao Airlines' approach has also made many people very dissatisfied.
The Chinese and the Japanese are late at the same time, but the Japanese have the opportunity to board the plane, but the Chinese can only stay where they are, what kind of operation is this?
Groveling to the Japanese and treating Chinese consumers differently
If there had been no discrimination, and the two latecomers had all stayed at the scene, perhaps the Chinese netizen would not have been so angry.
But the problem is that at that time, this staff member's attitude towards the Chinese was to love and ignore them, and he immediately groveled to the Japanese, eager to take care of the other party.
When this video was posted on the Internet, what made netizens feel the most excessive was: This is still in their own country's territory, and the Chinese will be treated so unfairly, if they go out of this territory, will the Chinese have no status at all?
Many netizens feel that this airline is really not worthy of operating in China, and most of the money earned is Chinese's money, but it turns out that it treats Chinese with an extremely disgusting attitude.
This kind of operation has also made many netizens comment:
"In the future, I will never travel on Juneyao Airlines again. ”
There are also people who hit the nail on the head:
"Actually, I can't blame them, I can only blame them for the fact that the weather is so cold now, which causes their knees to bend down."
From the attitude of the airline staff, we can know that this is definitely not the first time such a thing has happened. Because the airline staff would never dare to do such an arrogant thing without the consent of the above.
That means that the airlines are absolutely responsible for the development of this matter to the way it is today. If they have repeatedly told them that all customers must be treated equally, I believe that no matter who they are, they will not dare to do anything that violates the company's principles.
This is not the first time that a mainland airline has treated customers so differently. Just a few months ago, Cathay Pacific did the same, just because Chinese people don't speak English, and even blankets are not issued to Chinese.
even used English to ridicule this Chinese people.
From the practices of these people, we can know that in their hearts, it is a very proud thing to be able to serve foreigners.
At that time, Cathay Pacific also caused its trade volume to decline wildly because of this incident, and many people directly blocked this airline when they took a plane.
As a result, I didn't expect that in just a few months, another domestic airline embarked on the old path of Cathay Pacific.
Also late to Japan, the exception first, the Chinese waited in place
If a brand wants to succeed, the main thing is not to do a good job in public relations, but to win over the hearts of consumers.
This sentence was not said by me, but by Professor Liu of the Central University of Finance and Economics.
And now there are many brands that they can't do this at all, especially Juneyao Airlines.
Two days ago, when Juneyao Airlines had a flight to take off, two passengers were late.
Since they were late, there was no way to board the flight, and the two did not complain.
But the problem is that at this time, the staff took the initiative to find the Japanese passenger and let him board the plane, but the Chinese passenger could only change tickets on the spot.
Seeing such a situation, Ms. He was reluctant and asked:
"Why can he get on the plane, but I can only wait? Is it because I am Chinese?"
After hearing this, the staff did not have a very good attitude and explained perfunctorily:
"It's just that you delay going to the toilet, don't escalate the problem, there is no problem with nationality at all."
This explanation made Ms. He completely unacceptable, and after the staff member finished speaking, he directly ignored Ms. He and played with his mobile phone by himself.
After seeing Ms. He take out her mobile phone to take a picture of herself, the staff member is probably also afraid that things will escalate and she will not be able to keep her job.
So he explained:
"The Japanese passenger just now, he didn't board the plane, but his luggage didn't come down, and now he is looking for his luggage."
But the question is, Ms. He's luggage has not been taken off, does that mean that she can also take her luggage off and let the plane take off again?
Obviously, the staff's statement is untenable at all, and it is casually used to perfunctory Ms. He.
And at that time, Ms. He clearly heard that the radio was shouting her boarding pass, and she definitely did not call this Japanese boarding pass, but she let the Japanese take her place.
Airlines say there are many loopholes and security problems
Ms. He, who was furious, directly posted the video she recorded on the Internet.
In this Internet era, this video naturally quickly became a hot search.
In order to avoid the impact on its turnover, the airline immediately stood up and said that it would criticize this employee, and now she has also been suspended.
At the same time, he also apologized to Ms. He, saying that the company will definitely strengthen the training of employees in the future and will not let such a thing happen again.
He also mentioned that as a Chinese airline, it is absolutely impossible for him to protect Japanese people or foreigners, and always put the interests of Chinese first.
If they do the same thing as they say, netizens won't be so angry at all, but the question is who can accept the behavior of being right and standing up?
said that he did not protect foreign tourists, but after digging deep through netizens, he found that there were many doubts in their explanation.
Friends who have taken a plane know that if the boarding pass is issued wrong, no matter who there is no way to pass the security check, don't forget that there is face recognition at the security check, even if the personnel at the security check door look at the wrong person, the machine will not let him pass.
In that case, how did this Japanese get on the plane?
If the passenger and the boarding pass do not match the plane at the time of the security check, who will guarantee the safety?
Don't forget that there was a terrorist attack in 1988.
At that time, this terrorist did not buy a plane ticket at all, but ended up on the plane, which eventually led to the destruction of the plane and the death of people.
After this incident, the security checks of aircraft in various countries have become extremely strict, and as a result, Juneyao Airlines has such an outrageous thing, which is completely unbelievable.
You must know that many airlines now have clear regulations, that is, the checked baggage and the owner of the checked baggage must go together. If the person does not get on the plane, then his luggage cannot be taken away and must be unloaded.
If airlines really don't protect foreigners, it means that they have a problem with security breaches. If it is targeted by some illegal people, this loophole, then who can protect the safety of these people who take Juneyao Airlines in the future?
Many companies prohibit their employees from flying Juneyao Airlines!
After Juneyao Airlines saw that things were developing in the direction that it was most reluctant to go, it immediately said that it had now taken remedial measures.
For Ms. He, she was also given a certain amount of care and compensation, and all accommodation and change services on the day were all free of charge.
But despite this, netizens are still unwilling to accept it, including Ms. He.
Because not everything can be solved with money, if there is really something urgent that needs to be rushed that day, but because of such a bad thing, your flight cannot be reached, who is willing to accept it?
Seeing this, I just want to say that many domestic airlines should really pay attention to their own problems.
After all, Cathay Pacific has taught many airlines a lesson, if there are still so many airlines, always turn a blind eye.
Many netizens also suspect that it was definitely this airline, and this late Japanese had an unusual relationship, so he was allowed to board the plane.
Some netizens said that Juneyao Airlines must have done a lot of such things, but it was not posted on the Internet before, so it made them more arrogant.
Regarding Ms. He's experience, many netizens also said that they had experienced similar things when they were on a plane.
Obviously, airlines are also Chinese, but they treat Chinese madly discriminatory, but treat foreigners with special favor.
After this incident appeared on the hot search, many companies also issued notices that if their companies need to take a plane on any business in the future, they will definitely not buy Juneyao Airlines tickets.
The current Juneyao Airlines is estimated to be repentant.
If it were you, would you still be willing to fly with this airline in the future?
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