Hantai Rong Media Host Huang Kun
Hello everyone, welcome to the Hantai District Work Style Construction special column "Secretary and Director Talk Style", this issue of the interview with Li Jingjing, secretary of the party group and director of the Hantai District Medical Security Bureau
Li Jingjing
Secretary of the Party Group and Director of the District Medical Security Bureau
Strengthening and promoting the work of building work style under the new situation, creating a clean and healthy political ecology and a vigorous and upward environment for officials to start a business, have heavy responsibilities and heavy tasks.
The Hantai District Medical Security Bureau has deeply promoted the capacity building of work style, always focusing on the people's "urgent difficulties and expectations", and taking the convenience of the people and the benefit of the people as an important starting point for strengthening the construction of work style.
Strengthen Organizational Leadership and Be a Good "Leading Goose"
The Medical Insurance Bureau has always regarded the work style construction work as the core work of comprehensively and strictly administering the party, insisted on regular research and judgment, and formulated a series of organ management systems and assessment reward and punishment mechanisms. The leading bodies took the lead in giving lectures on the party, going down to the grass-roots level, and running business, leading all party members and cadres to solve difficult problems and do practical things, and quickly formed a new situation in the work style construction work.
Focus on the safety bottom line and put the "master switch" well
Hold the "bull's nose". Fully implement the comprehensive teller system service, front desk acceptance, background review, improve the efficiency of business handling. Establish service quality holdings, implement the "4 standards" of business, grooming, language and services, carry out supervision and inspection of service quality on a regular basis, and control the quality of handling services. Introduce the "good and bad evaluation" system, report the service satisfaction of the window on a monthly basis, select the "service star", and motivate the window staff to serve the endogenous motivation of the masses. Take the "golden hoop stick". On the one hand, improve the internal control mechanism. A special audit class for audit has been set up, the "handling - audit - payment - internal audit" pass has been strictly controlled, the post risk investigation has been carried out regularly, and the mutual audit management of AB posts has been implemented to ensure the safe operation of the fund. On the other hand, we will intensify the crackdown on violations of laws and regulations by medical institutions. Carry out multi-departmental joint law enforcement, grid inspections, special governance inspections, temporary spot checks, night inspections, etc. on a regular basis. Constantly push the fight against fraud and insurance fraud to the depth. Carry forward the "positive energy". On the one hand, regularly study the spirit of the meetings of the Party Central Committee, the provincial and municipal party committees and the series of important speeches of General Secretary Xi Jinping, so as to maintain a high degree of consistency with the Party Central Committee in political actions. On the other hand, it is necessary to promptly report typical insurance fraud cases such as violations of laws and regulations and disregard for the interests of the masses, and build a solid ideological defense line for medical insurance practitioners.
Optimize handling services and be a good "shop small two"
Improve the service network. It has built a three-level medical insurance handling service system of districts, towns (streets) and villages (communities) to open up the "last kilometer" of medical insurance handling services. Sinking service matters. To each town (street), village (community) sink 13, 11 medical insurance service items respectively, to achieve most of the business "only run once", some business "zero run". Streamline service processes. Outpatient special chronic diseases, "two diseases", special drug declaration and other businesses have opened "through train" services in designated medical institutions, and the masses no longer run back and forth. Extend the reach of the service. Actively explore the new model of "active knocking", integrate medical resources, concentrate time on door-to-door for the masses to handle the identification of chronic diseases "two diseases", urban and rural residents to participate in insurance payments, medical insurance electronic voucher activation and other service matters, medical insurance services for the masses more convenient and efficient. Innovative service methods. Closely follow the needs of the masses, create a smart medical insurance platform with WeChat service account as the carrier, and connect service modules such as the national off-site medical filing platform, medical insurance electronic vouchers, and insurance payment channels, and enjoy nanny-style "handheld medical insurance services" without leaving home. Improve service quality. Through the compilation of the "Compilation of Policy Interpretations", the determination of the list of grass-roots services, the organization of rotational training of handling services, and regular online examinations, etc., standardize the unified handling process and create a medical insurance service team with excellent business.
Li Jingjing
Secretary of the Party Group and Director of the District Medical Security Bureau
The Hantai District Medical Security Bureau will further enhance its sense of responsibility and urgency, take an active role, catch up with and surpass, provide a solid political guarantee for promoting the high-quality development of medical insurance, and greet the victory of the 20th National Congress of the Party with excellent results.
Hantai Rong Media Host Huang Kun
Medical security is a major institutional arrangement to reduce the burden of medical treatment, improve people's livelihood and well-being, and maintain social harmony and stability. The Hantai District Medical Security Bureau has always taken the people's health as the center, adhered to the basic policy of full coverage, basic protection, multi-level and sustainable development, and made unremitting efforts to achieve the goal of covering the whole people, urban and rural co-ordination, clear rights and responsibilities, moderate and sustainable guarantees in accordance with the basic requirements of the bottom line, weaving a dense network and building a mechanism. The above is this issue of the "Secretary's Speech Style", we will see you in the next issue.