Some netizens reported that when they were driving the Tesla Model 3, they charged for 20 minutes on February 27.
The vehicle is suddenly banned from supercharging, and the app prompts you must pay 3846306 yuan for supercharging.
According to @Filter Shredder Tesla customer service responded that some vehicle back-end systems have errors, technicians are repairing, and may solve the problem within 24 hours.
According to the screenshot posted by the owner, tesla account overtime fee overdue vehicles will be suspended from the use of supercharger services, in the Tesla account settlement before the recovery.
In addition, some bloggers posted a photo of Tesla's supercharger station, and the overtime occupancy fee is up to 6.40 yuan / minute, and the maximum cost per hour is 384 yuan.
According to reports, Tesla customer service responded to the high-priced overtime occupancy fee, saying that if there is only one car at the supercharging station, it will not be charged for how long it stays; if the utilization rate reaches 100%, the overtime charge is 6.4 yuan per minute.
Customer service said that this is to improve the utilization rate of charging piles.
Some netizens fully support this overtime charge, after all, the policy of overtime charging is mainly used to punish unruly people, and it is Tesla's high placeholding fee that guarantees the convenient and efficient charging experience of Tesla's supercharging station.
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