Lynk & Co reduces the number of doubts

Text/Leju Finance Li Shanshan

"There is a safety standard called Lynk & Co", which Lynk & Co often uses as a brand slogan, because it is often no less than Volvo in terms of passive safety of vehicles.

At the 2020 Lynk & Co 01 press conference, Lynk & Co also emphasized the importance of "life safety".

Recently, some car owners have reflected that after the mid-term reform, Lynk & Co 01 is suspected of steel strength reduction and false publicity, and Lynk & Co Not only changed the model steel from ultra-high strength to high strength, but also quietly replaced the data in the official website promotional pictures.

Although there is only one word difference between "ultra-high strength" and "high strength", it is related to the safety of car owners in the event of danger.

Vehicle safety has always been a sensitive topic in the automotive industry, and Lynk & Co's move has touched the bottom line and principles of consumers.

In this regard, Lynk & Co Responded on the official APP of Lynk & Co on January 19: "Regarding the body structure indication, the country currently has no unified standard, and Lynk & Co currently does not have a unified indication specification, resulting in inconsistent body structure indication methods used by different departments or different scenes." ”

Lynk & Co 01 "Cutting Corners"

Some Lynk & Co 01 owners said that after the accident of their vehicles, they found that the C-pillar of the car collapsed completely, suspecting that the strength of the steel did not meet the advertised standards.

According to the owner's complaint data, at the Lynk & Co 01 conference in December 2020, Lynk & Co officially promoted that Lynk & Co 01 reached 73.2% of the comprehensive high-strength steel plate utilization rate, and implemented a global unified standard.

The steel strength map of the model announced at the press conference site and the manual show that the entire roof beam of the Lynk & Co 01 is uniformly rendered in red, which means that ultra-high-strength steel is used.

It is understood that in late May last year, the body structure strength map of Lynk & Co 01 on the official website quietly changed. The rendering of the second half of the roof beam has changed to yellow, that is, from ultra-high-strength steel to high-strength steel.

Prior to this, the car emperor disassembled this car in the program. In the disassembly video, the strength of the beam steel of Lynk & Co 01 is different in the front and rear, the front is A-grade steel, and the rear part is C-grade steel, and Lynk & Co's change of promotional materials may be related to it.

Obviously, the Lynk & Co 01 mid-term revamped version has appeared "unworthy of the name", so car owners have reason to question whether the official has false publicity and fraud consumer suspicions.

In this regard, on January 19, Lynk & Co Made an official response, however, its response only mentioned that the body structure of the models sold by Lynk & Co 01 worldwide was consistent, and there was no positive answer to the problem of materials.

Only mentioned that because the country does not have a unified standard for the body structure indication, Lynk & Co itself does not have a unified indication specification, which leads to inconsistencies in the presentation of different scenes of different departments within Lynk & Co. The implication of this statement is to push the responsibility to "no uniform standard".

Such an insincere explanation not only did not calm the public anger, but also triggered more car owners to complain about their rights protection.

Volvo endorsement

According to the investigation, Lynk & Co Automobile is held 50%, 30% and 20% by Zhejiang Jirun Automobile Co., Ltd., Volvo Automobile (China) Investment Co., Ltd. and Zhejiang Geely Holding Co., Ltd. respectively.

The relationship between Lynk & Co, Geely Automobile and Volvo Cars is also quite related. In March 2010, Geely Automobile acquired Volvo Cars, and since the completion of the acquisition, Geely has taken a series of measures to promote technical cooperation with Volvo.

In October 2016, Geely Automobile and Volvo Cars co-founded the high-end brand Lynk & Co. With Volvo's proven technical support, Lynk & Co integrates all of Volvo's safety features, sharing the same quality standards, manufacturing process tools, CMA and SPA platform architecture as Volvo.

Volvo cars are known for their safety, and it can even be said that in terms of car safety, if Volvo technology ranks second, no one dares to call it the first.

With the blessing of Volvo, Lynk & Co's promotional materials include safety descriptions: "The high-strength body structure has created the new Lynk & Co 01 iron man-like solid shell, which fully protects the safety of the occupants in the car." Moreover, the new Lynk & Co 01 has passed the European E-NCAP safe collision detection and received a five-star safety rating.

It is precisely because of the production of Lynk & Co 01 and Volvo XC40 platforms, Volvo is also endorsing the security of Lynk & Co, coupled with the price is more affordable, Lynk & Co has been favored by many car owners.

According to the data, the total sales of Lynk & Co brand cars in 2021 were 220,500 units, an increase of 26% year-on-year, and it has become a representative of domestic high-end brands. Since its establishment five years ago, Lynk & Co's cumulative sales have exceeded 600,000 vehicles, and its average price has reached 158,000 yuan.

However, the suspected false publicity and improper after-sales handling of Lynk & Co 01 not only put a question mark on the safety of Lynk & Co's car, but also plunged it into a crisis of trust.

Lynk & Co family "loophole"

Coincidentally, the problem is not only the Lynk & Co 01 model, but also the large-scale power loss and short battery life that are common throughout the Lynk & Co family have long been blamed by car owners.

According to the third-party complaint platform, in the past three months, Lynk & Co Has dozens of complaints about "the battery cannot be started without reason".

According to the owner's complaint, many models, including Lynk & Co 01, Lynk & Co 02, Lynk & Co 03, Lynk & Co 05, have the problem of battery power loss for no reason, and most of them are only used for about 1 year, and some are even new cars that are 2-3 months old.

According to the convention, if the vehicle is caused by the battery use time is relatively long, and the battery is parked for a long time, it is not a quality problem. But if a new car that has only been in use for a few months is frequently and unprovoked, it needs to be redefined.

In addition, another "common problem" of Lynk & Co Since the launch of the brand is its car engine system. The user group of Lynk & Co Is positioned as an urban young person, so the intelligent car machine system is one of its important selling points.

However, for many years, "Lynk & Co Car Machine Caton" has been the hardest hit area for users to complain about. The black screen, crash, unprovoked restart and various false positives of the car machine system are the problems that are reflected more during the use of Lynk & Co owners.

In addition, Lynk & Co often has a series of car manufacturing process problems. As early as the beginning of the launch of the brand's first model, Lynk & Co 01, many car owners had the problem of paint stripping the rear brake discs shortly after picking up the car.

Subsequently, Lynk & Co has launched a number of models, of which Lynk & Co 05 soon after the release of new car owners found their door drum bag problem, and with the extension of the use time, the drum bag phenomenon became more and more serious.

More Lynk & Co 05 owners said that after the window is closed, it will shake and there will be a situation of lax closure, even after closing, there will be obvious stitches when the hand gently pushes the glass.

As early as a few years ago, Lynk & Co was trapped in the "broken shaft door" for a long time and could not turn over. It is understood that the accident was a Lynk & Co 01 test drive in a 4S store in Changchun, Jilin Province, and the sales staff led the customer to test drive due to loss of control caused the vehicle tire to be hit, and a "broken shaft" accident occurred.

Although the events of that year have gradually faded from the public's attention with the prolongation of time, now Lynk & Co 01 has "cut corners" on body materials, resulting in an indelible stain on the evolution of Lynk & Co cars.

Source: Leju Finance