The quality of the newly bought things in all aspects should be reassuring, but I did not expect that the new car I bought would break down on the same day, and since then my life has not stopped, either in maintenance or on the way to repair. Xiao Chen in Xiamen was very annoyed, he spent more than 100,000 yuan to buy a new car on the same day, there was a nest on the same day, and when he went to repair the car, he was also scratched by the maintenance worker, and he hoped that the 4S shop could change a car for himself.
Xiao Chen bought a Honda CR-V in a local 4S store, and on the night of the car, Xiao Chen drove on the city expressway, the original speed was seventy or eighty miles, and suddenly the accelerator could not be moved, and the speed quickly dropped to more than ten or twenty miles. Xiao Chen looked at the dashboard and found that the engine failure light was lit.
He quickly turned on the emergency lights in the car and parked the car on the side of the road. Later, after the restart, the fault light of the car disappeared and the vehicle could accelerate. On the morning of the second day, when he drove out, the fault light was turned on again, the vehicle could not drive normally, Xiao Chen helplessly called a trailer and sent the car back to the 4S shop for maintenance.
After the 4S shop inspected, he told Xiao Chen that there was a small fault in the gearbox, and a little repair could be done. Originally thought that it was just a small fault, after repairing it, you can drive the car home, but I did not expect that this was just the "beginning" of my own car repair road.
In the three months of buying the car, the faults on the car were lit up four or five times, and he also drove the car back to the 4S shop for repairs four or five times. Buying a new car, but often running to the 4S store, Xiao Chen felt exhausted. And the last time he went to repair the vehicle, something happened that he couldn't accept.
On the same day, Xiao Chen's father sent the car to the 4S shop for repair, and after the car was repaired, the staff of the 4S shop told them that the maintenance master had a bump in the operation error when picking up the car, and a scratch appeared on the right side of the body. Xiao Chen was busy that day and did not have time to negotiate, so he told the staff to deal with the matter of negotiating compensation on the second day.
However, after he arrived at the 4S shop on the second day, the other party told him that the car paint had been sprayed. Xiao Chen felt very speechless, he had not yet consulted with the other party on how to compensate, why did he repair it privately? And the new car has been bad since it was bought, which has made him very annoyed, and now that the surface of the body is scratched and he sprays paint without consulting with himself, he plans to ask for an explanation for himself. Xiao Chen hopes that the 4S shop can give him a new car and compensate for the scratches on the body.
The person in charge of the 4S store said that the new car they just bought will fail, which is a probabilistic problem, and they have no way to judge. As far as the current inspection is concerned, the condition of this car is good in all aspects. Now they can guarantee that these failures will not occur again, but they cannot guarantee that the vehicle will not have other problems in the future.
The 4S shop said that because the vehicle has not met the relevant conditions of the "three-pack method" to return the car, there is no way to return the car. Finally, after consultation, the two sides reached an agreement on the matter of vehicle compensation, and the 4S shop compensated xiao chen for the loss of body scratches, as well as part of the compensation for vehicle maintenance.
Many netizens feel that the engine of the newly bought car broke down on the first day, which is obviously a problem of the quality of the car. The retention rate of repaired cars will also decline, and the future sale of used cars will certainly depreciate. Now that the body is still scratched, the owner should ask the other party to return the car, there is no need to negotiate, and such a car is not at ease when driving in the future.
【The picture in this article comes from the network, if there is infringement, please contact to delete】