Velanda has been highly sought after by consumers since its listing, and it has also been favored after the launch of the new energy version. With the continuous increase in the number of new energy vehicles, in addition to power batteries, intelligent cockpits are also developing iteratively. However, in the context of the development of intelligent cockpits, most of the car companies' car machines still belong to the exploration stage, so it is inevitable that there will be embarrassment caused by the failure of the car machine system.
The protagonist of this issue, the new energy version of Veranda, is also plagued by car problems and is exposed to the failure of the audio-visual system.
Today we will talk about the new energy version of Velanda produced by GAC Toyota.
From the complaint index chart, it can be seen that the complaint index of Velanda New Energy Edition has risen all the way since August last year, and the upward momentum has been even stronger after October, forming a peak of 31.35 in November, and accounting for 53.9% of the annual complaint index, and then in December, the complaint index has declined. Autogate Speculated that in November, the Veranda new energy model may have been subjected to concentrated complaints from car owners.
According to the complaint data statistics, in November, when the complaint index was the highest, the complaint rate about the "audio and video system failure" of Velanda new energy models accounted for 89.4%, which means that the complaints of Velanda New Energy were concentrated on the vehicle audio and video system.
Some car owners left a message saying: "Just started, put on music, suddenly the car machine black screen and no sound, press any key did not respond." After the flameout restarted, it was normal again. "Where the light is dark, the area around the reverse car cannot be seen clearly, and the basement with lights cannot see the obstacles on the ground, and it is impossible to direct the reverse, which seriously affects the safety of driving."
According to the feedback of the owners, the failure of the vehicle video and audio system is manifested in several aspects such as "black screen of the central control screen", "blurred image of reversing", "blurred image of 360 whole vehicle", etc. And these aspects are just an important factor related to driving safety.
According to the above-mentioned owner's speculation, the reasons for the above video and audio system failures of Veland New Energy are: the power line connected to the central control screen is short-circuited, and the camera equipment does not match the central control system.
At the same time, many car owners complained that they also reflected the demand for solving the problem, hoping that the manufacturer would upgrade the audio and video system or give a reasonable solution.
Some car owners said: "4S shop said, you do not have to report a separate repair claim, the manufacturer has already said this problem at the meeting, is studying the overall solution, and wait for the news." ”
In contrast, GAC Toyota did not make any positive response to the problem of the audio and video system that car owners complained about. Only a few 4S stores have notified owners to change the camera at the store, and it is not known whether GAC Toyota is "preparing a solution" or "ignoring it".
In the face of the lack of GAC Toyota's positive reply to this situation, most of the owners have no choice but to go to the repair shop to check the problem at their own expense, and the answer given by the repair shop is that the line and camera equipment do not match the car system, and the replacement and debugging of the camera successfully solves the problem of image blur.
In the field of new energy, although Toyota has a "unique" oil-electric hybrid technology, the problem of "audio-visual system failure" of the Velanda new energy model shows that Toyota, as a traditional car-making giant, is lacking in intelligence compared with new car companies. However, GAC Toyota can give full play to its own advantages in the field at the same time, actively listen to the feedback of car owners, solve the owner's problems in order to achieve "there must be a road before the car to the mountain, there must be a Toyota car when there is a road".