Sanyan Finance News on January 14, the Henan Provincial Consumers Association held a litigation press briefing on the "Simba Live Broadcast with Ready-to-Eat Bird's Nest Consumption Civil Public Interest Litigation Case", proposing that Beijing Kuaishou Technology Co., Ltd., Simba (Xin Youzhi), Guangzhou Rongyu Trading Co., Ltd., and Guangzhou Heyi E-commerce Co., Ltd. jointly bear the responsibility of refunding one loss and three losses, and refund the total sales price of the "Ming Zhi Bowl Flavor Instant Bird's Nest" product sales price of RMB 19.928539 million. Punitive damages of 3 times the total sales price amounted to RMB59,785,617, and the total amount of refunds was RMB79,714,156 million.
In response to this matter, Xinxuan Group issued an explanation on the relevant situation of the bird's nest incident, which mentioned that after the "bird's nest incident", Xinxuan proposed the "advance compensation plan" on November 27, 2020, that is, recalling all the "Ming Zhi" brand bird's nest products sold in the xinxuan live broadcast room, promising to refund one and pay three, and first protecting the rights and interests of consumers (on December 23, 2020, the market supervision department found that the two live broadcasts were successfully traded in a total of 47,474 boxes, and the actual sales amount was 12,513,173 yuan). And pursue the responsibility of the brand party in accordance with the contract and legal provisions.
"Verified: As of January 14, 2022, our company has paid a total of RMB41,439,216 to consumers related to this incident. The consumers that our company can contact so far and meet the conditions for reimbursement have been paid. ”
Xinxuan Group said that all consumers in this incident were directly established with the merchant store order transaction relationship, and Xinxuan could not get the relevant contact information of consumers. Therefore, it is necessary to ask the user to contact them voluntarily about the reimbursement.
Xinxuan Group reiterated that the "advance compensation plan" proposed by Xinxuan on November 27, 2020 is still valid, as long as the user meets the conditions for refund, Xinxuan will continue to fulfill its commitments and be responsible to the end, and there is no time limit until all the compensation is paid.
The following is the explanation of Xinxuan Group on the situation related to the bird's nest incident:
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