Zhangjiajie News Network, January 10 (Text/Figure Huang Yueyun) Choose one thing, live a lifetime, have no remorse, and struggle for life. This is the motto of Xiang Zeyi, vice president of the Cili County Youth Entrepreneurship Chamber of Commerce and founder of Cili County Xuanyi Auto Repair.
On January 7th, at the commendation meeting of the Provincial Skills Competition for Auto Repair Professions and the Donation Ceremony of The Auto Repair Major held at the Cili County Vocational Secondary Professional School, not only the 5 award-winning students of the auto repair major of the school were awarded 800 yuan scholarships, but also donated 3 second-hand cars to the school for students to learn in the classroom.
Xiang Zeyi, 35 years old this year, is the founder of Cili County's Xuanyi Auto Repair, 18 years ago because of his family's poverty and had to drop out of school, and later, after several turns, chose the industry of car repair. In the 18 years since he started his business, he has suffered grievances and encountered many setbacks, but he has always risen from failure again and again. Relying on his own hands, the development of a small car repair shop of one person to the current car maintenance service company with 30 people, in the years of entrepreneurship, he has gained a team, with a group of partners who also have dreams, work hard, and never give up.
Photo by Zhang Yaosong
"Doctors to see patients, need to look, smell, ask, cut, find the crux of the problem, and then the right medicine." Then the car maintenance also needs to understand the characteristics of the car structure and technical characteristics on the basis of communication with customers, understand the fault performance of the car, and then apply modern instruments, combined with their own theory and experience to find out the problem, so the right symptoms can be accurate medicine, with the electronic, informational, maintenance and fault diagnosis of the difficulty is increasing. There are more than 60 large and small computers on a car, and only those who understand electronics and electrical engineering, are familiar with single-chip microcomputers, and look for faults can cope with them freely. When talking about how he became a "car doctor", Xiang Zeyi opened the conversation box.
"The car doctor, as the name suggests, is also a senior car maintenance pilot. But the difference is that the car doctor is mainly responsible for judging the car failure, find out the cause of the failure, they can roughly determine the cause of the failure through communication with the owner, they are good at using various instruments, can find the fault quickly and accurately through high-tech, and repair the car without any instruments! ”
He said that today, with the development of the automobile industry and the progress of science and technology, the future "auto repair" will completely subvert the concept of traditional auto repair "repair", but diagnosis - replacement - maintenance, not only greatly reducing the workload, but also greatly improving the working environment. The garage is more like an automobile hospital, where the auto repair technician shoulders the responsibility of an automobile doctor and carries out various electronic instruments for testing; the mechanic plays the role of a nurse to replace the faulty parts that are inspected. The future lift replaces the groove, allowing maintenance mechanics to no longer work under the car; special equipment makes parts replacement easier.
"You see these car design technology content is getting higher and higher, the equipment for maintenance and fault diagnosis is also more and more advanced, the proportion of auto repair personnel's mental labor is also increasing, and the few auto repair workers who are doing things are no longer the traditional image of the previous hand full of sludge and oil stains, they skillfully control the monitoring instrument, through the detection of the data analysis, so as to confirm the fault." It can be seen that if there is no certain theoretical knowledge as support, it is difficult to be a 'car doctor' who is satisfied with the customer. ”
Xiang Xueyi (zhong) is working with employees to consult the pulse of the car's "heart".
But then again, after all, even the most advanced theory can only play its role if it is applied to practice. Therefore, a qualified "car doctor" must not and cannot be a "nerd". Only talents who are both literate and martial can truly adapt to the actual needs, theoretical knowledge and practical experience are like the two legs of people, only by being equally sound can they walk solidly and steadily.
The author followed Xiang Zeyi around in the auto repair company, only to see that the huge maintenance workshop was full of all kinds of cars, more than 10 on-duty auto repair "doctors" are giving the number of the vehicle "pulse", a customer who came to pick up the car said bluntly, the service quality of the one-stop auto repair has nothing to say, in Cili County is a well-known "automobile hospital".
When talking about what his biggest gain in the past 18 years is, Xiang Zeyi smiled slightly, or a customer, probably for most entrepreneurs, the time spent with customers is more than the time spent with their families, from strange to familiar, from familiar to friends, and even from friends to brothers, not only harvest friendship, gain self-confidence, and gain trust between each other.
"I remember one night in the waxing moon of 2008, I received a call from a customer, the car broke down on the road, when the road was snowy and frozen, it was 11 p.m. when I arrived at the destination, after more than an hour of rescue and maintenance, when the start of the re-ringing moment, the customer once again grabbed my hand, as if I was his savior, for an entrepreneur born from a poor family, the touch at this time is not much money can compare." Over the years, there have been many such things, and it is the trust and support of customers that has brought me step by step to today. ”
In 2020, Cili County's Zeyi Auto Repair invested 5 million yuan to transform the auto repair plant into a professional automobile service company integrating automobile repair, maintenance, insurance and rescue, and in May of the same year, the company also became the research base of cili County Vocational Secondary Professional School for automobile repair.
"During these 10 years in the field of auto repair services, I have deeply experienced the bittersweet and bittersweet on the road of car repair. In 2014, I met some of Xiang Sum's predecessors, in them I saw dedication, persistence and pursuit, but also learned more professional skills, they deeply influenced me, in them I saw what is called doing a line of love and a line. Thank you to my loved ones, mentors and clients who helped and supported me along the way. Zhu Jiabao, who has now become one of the main forces of Xuanyi auto repair, said with great emotion.
[Editor-in-Charge: Zhangjiajie News Network]