According to foreign media reports, according to Tesla's proposal to the Kansas Planning Commission, Tesla may open the world's first car repair shop in Kansas. According to the report, the auto repair shop will accommodate 21 service areas, two paint booths, two open workshops and two cleaning workshops.
The increase in the number of service centers and auto repair shops will directly affect Tesla customer satisfaction, and since the number of Tesla cars on the road is growing in hundreds of thousands of people per year, providing appropriate services is essential for both Tesla owners and companies.
Sales and after-sales, Tesla adheres to the direct operation model
At present, Tesla adopts a direct sales model in the sales of new cars and after-sales. At present, Tesla has a total of 50+ cities and 110+ service centers in the country, basically covering the mainstream areas, and the prices of maintenance projects and accessories are also transparent and uniform nationwide.
In addition to basic maintenance, Tesla is also doing direct operations on the important project of sheet metal spraying. At present, direct-operated sheet metal spray centers have been established in several key cities across the country.
New energy vehicle after-sales also has a particularity, that is, some faults can be directly solved by remote terminals. Tesla officials have said: "According to historical order records, 80% of the repair work can be solved without going to the service center." Therefore, Tesla, which adopts a direct sales model, has also created a new way in the field of after-sales maintenance - the mobile service department, where car owners can use two-dimensional codes to make mobile service reservations.
According to The China Tire Business Network, under the leadership of Tesla's direct operation model, new car-making forces such as Weilai and Weima have already begun to build a transparent and unified price system. Tesla's direct auto repair may also become a new vane in the new energy vehicle market.