Selling a phone without a charger? The Ministry of Industry and Information Technology named these two international brands

Yesterday afternoon, the Ministry of Industry and Information Technology replied to the netizen's message "It is a little difficult to buy a mobile phone with its own charger, it is recommended to rectify".

On the People's Network leadership message board, the netizen said that some mobile phone manufacturers cancel the charger when selling mobile phones in the name of environmental protection, is it possible that consumers do not charge mobile phones after canceling the charger? Can only rely on love to recharge? Selling only one mobile phone device not only increases the purchase cost of consumers; but also wastes the time and energy of consumers to buy mobile phones (they all want to buy a mobile phone with a charger in one step); and finally increase consumers' bad feelings about the concept of environmental protection. Some original chargers can sell for hundreds of dollars on the Internet, hoping that the Ministry of Industry and Information Technology can protect the legitimate rights and interests of our consumers, thank you.

In this regard, the Ministry of Industry and Information Technology replied that "some manufacturers did not attach chargers according to the convention, breaking the inertial thinking of consumers, such as Apple, Samsung, etc."

The full text of the reply is as follows:

Hello, thank you for your message!

Regarding the separation of mobile phones and power adapters, manufacturers in the premise of protecting consumers' right to know and the right to choose independently, develop their own marketing strategies, in the promotion of sales, product packaging and list clearly inform consumers of products and accompanying materials, by the consumers themselves choose whether to buy or not. At present, some manufacturers do not attach chargers in accordance with the convention, breaking the habitual thinking of consumers, such as Apple, Samsung, etc., there are also two versions of the simultaneous sale without chargers and chargers, such as Millet, which are in line with the principle of consumer autonomy, on the other hand, because the problem does not involve personal health and life and property safety, etc., the individual needs of consumers vary greatly, and the feasibility of industry management needs to be further studied.

In the next step, we will call on enterprises to revise their marketing strategies, promote manufacturers to effectively take into account the relationship between the actual needs of users' consumption, environmental protection and commercial interests, encourage and support the marketing strategies of users' personalized choices, and protect users' right to know and their right to make their own choices. At the same time, guide consumers to correctly view the problem.

Thank you for your concern and support for the work of our department.

Reply time: 2021-12-28 16:26