Internet + Psychological Counseling The first "self-service" psychological counseling room in Shaanxi's psychological industry was launched

Xi'an, December 21 news (reporter Liu Tao) Recently, the first "self-service" psychological counseling room in the psychological industry in Shaanxi Province was officially launched. Compared with the traditional psychological counseling room, the "self-service" counseling room protects the privacy of the client to the greatest extent through the means of "intelligence + Internet of Things", while reducing the cost of psychological counseling, and applying professional psychological knowledge to more common interpersonal relationships and life.

Visitors can make an appointment online (Courtesy of the interviewee sent by CCTV)

The reporter learned in this psychological counseling room that after the visitor places an order on the mobile app, the staff can help the visitor online to complete the determination of service items, the selection of consultation locations and consultation rooms, and the booking of consultation periods. When visitors arrive at the consultation room, they can use the app to unlock the access control and communicate with the consultant who is already waiting in the consultation room. There is no "third person" involved in the entire appointment process, and "zero intervention" allows visitors to obtain freer, safer and more convenient consultation services.

Chen Wendong, head of the counseling room, introduced that at present, people have realized and generally accepted the existence of psychological problems, but the personality characteristics of Chinese people are mostly implicit and introverted, which determines that people with psychological problems may be reluctant to go to professional institutions for psychological counseling due to reasons such as paying attention to privacy. In recent years, the online counseling model of "Internet + Psychological Counseling" has gradually entered the public's field of vision, but psychological counseling requires face-to-face interaction between clients and professional psychological counselors, which helps to transmit information, emotions, strength and love to clients and truly solve the psychological distress of clients.