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Shanghai Disney apologizes!

On the evening of the 12th,

Disney Lingna Belle three merchandise

An online reservation purchase was made.

Many netizens brushed for more than 1 hour

The booking interface is still blank,

Sparked a heated discussion.

Shanghai Disney apologizes!

Shanghai Disneyland

In its response to the Shanghai Municipal Consumer Protection Commission, it said:

Apologetics for not being able to meet the buying needs of most tourists and fans, and definitely not to create any hunger marketing. The current shortage of supplies is due to production bottlenecks under the influence of factors such as huge demand in the short term and the epidemic. Disney will continue to replenish and continue to increase the number of replenishments in the coming months, providing more tourists with the products that everyone likes as soon as possible.

Shanghai Disney apologizes!

What should I do if I have purchased a Park Ticket & Early Access Card for December 14th?

Response: Rescheduled or refundable

In a notice issued on December 10, Shanghai Disney Resort said that for other products in the "2021 Duffy and Friends Christmas Series" except Lingna Belle, it will follow the usual seasonal product sales method, and from December 14, 2021, during the normal operating hours of Disney town and Shanghai Disneyland, it will be sold offline at the Disney World Store in Disney Town, Sweets Candy in Shanghai Disneyland and Tribal Abundance Hall, with a limit of two per item. Seasonal items are limited and stocks last.

After the announcement was issued, many tourists purchased tickets and early access cards for the park on December 14. However, on the afternoon of December 12, Shanghai Disneyland once again issued a notice, saying that according to the latest guidance of relevant departments on epidemic prevention and control measures, it will once again postpone the sale plan of "2021 Duffy and Friends Christmas Series Products" in addition to Lingna Belle theme products, and the plan will also adopt the method of online reservation + offline purchase in advance, canceling the sale from December 14.

For park tickets, early access cards and early access cards redeemed with annual passes, Shanghai Disney Resort said that they can contact the original channels to reschedule, cancel or refund.

— Late Night Selection —

Shanghai Disney apologizes!
Shanghai Disney apologizes!
Shanghai Disney apologizes!

Source | Shanghai Municipal Consumer Protection Commission, Morning News

Edit | Lu Chuyi

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