Below is the body text
On November 1, the 12345 city (county, district) mayor and director of the call activity was held as scheduled, and Wang Lin, director of the Municipal Natural Resources Bureau, walked into the 12345 convenience service center to answer calls from citizens, solve the demands of the masses, and accept social supervision.
At the same time, Ling Mingxue, a special observer and deputy to the Hanbin District People's Congress, was invited to evaluate and comment on the activities.
At 10:00 a.m., the call-up activity began, Wang Lin listened carefully to the calls from the masses and carefully inquired about the specific situation, made a detailed record of the problems, and patiently answered the problems of real estate transfer registration consultation, housing mortgage release procedures, illegal sand mining and damage to the ecological environment, etc.
In the 1 hour of answering time, the 12345 hotline received a total of 275 calls from the masses, Wang Lin answered 13 calls on the spot, answered 2 on-site solutions, and formed 11 task work orders.
After the end of the activity, Wang Lin gave instructions to the hotline work single by one, asking the department to quickly investigate and verify the situation, reply to the concerns of the masses within a time limit, and ensure the satisfaction of the masses.
Wang Lin, director of the Municipal Bureau of Natural Resources: The people are very enthusiastic to participate in this activity today, mainly focusing on real estate certification, land law enforcement, and qinling protection, which are all hot issues that the people care about.
We will continue to innovate working methods and methods, and strive to standardize and scientifically deal with the problems of "difficulty in handling certificates and handing over houses" of the people, so that the people can feel convenient and meet the needs of the general public.
Ling Mingxue, a special observer and deputy to the Hanbin District People's Congress, commented on the activities.
Ling Mingxue, special observer and deputy to the Hanbin District People's Congress: Every audience, every audience, and the masses' ignorance of this matter can solve the problem by calling at that time, I think it is very good, I suggest that this activity is best to have five times a month.
Partial hotline recordings
Mr. Liu, a citizen: Since 2015, some villagers have rented villagers' cultivated land in the 8th group of Longtou Village, Wuli Town, Hanbin District, to carry out illegal sand mining, seriously damaging the ecological environment, hoping that the relevant departments will investigate and verify and stop it.
Wang Lin: The relevant laws and regulations of the state clearly stipulate that sand mining, sand washing, and illegal excavation in rivers, farmland, and woodlands are prohibited. The problem you reflect is very important, I will immediately arrange for law enforcement to investigate and verify, if the facts exist, will be quickly dealt with in accordance with the law.
Mr. Zhou, a citizen: I bought a house in Ankang, and when I handed over the house, I got the real estate registration certificate, and I feel that this delivery is a good thing.
Wang Lin: Handing over the house is a work innovation of ours. Applying for a real estate registration certificate is the last firewall for ordinary people to buy a house, and only when the preliminary procedures are all perfect and legal, can they be handled. In the future, we will continue to promote the measure of handing over the house and handling the certificate to effectively protect the interests of home buyers.
Mr. Chen, a citizen: In 2015, due to the construction of the second line of the Yang'an Railway, the government of Guanmiao Town, Hanbin District, requisitioned Mr. Chen's house and demolished it, promising to eliminate the registration information of the first real estate as soon as possible.
In June 2020, when Mr. Chen purchased a commercial house in Huizhou City, Guangdong Province to pay deed tax, he was told by the staff that he already had real estate under his name and needed to pay deed tax according to the standard of 3% of the two suites, and repeatedly contacted the Guanmiao Town government to request the elimination of the first suite of real estate registration information, but it has not been eliminated so far, resulting in the commercial housing he purchased could not pay the deed tax according to the standard of 1.5% of the first suite, hoping to coordinate the elimination of the first suite real estate registration information as soon as possible to facilitate the deed tax reduction.
Wang Lin: The interests of the masses are no small matter, after the event, I will arrange special personnel to supervise the Investigation and Verification of the Hanbin Branch and cancel the registration information of the first suite in a timely manner.
Mr. Ai, a citizen: On September 18, 2021, he received a notice of delivery from the developer of Guojiangyuan Xindu Community. Because the delivery of the house was imminent, Mr. Ai went to the community to check the progress of the house, and found that the Guojiangyuan Xindu Community shared a gate with the adjacent Hanshui Mingju Community.
Subsequently, Mr. Ai called the sales department of Guojiangyuan Xindu Community for consultation, and the staff informed Mr. Ai that the two communities would be separated in the later stage, but the specific time of the separation was not clearly informed, Mr. Ai believed that there were more residents living in the two communities, and there was a safety hazard in using a gate together, and hoped that the relevant units would verify whether they met the planning requirements.
Wang Lin: Immediately after the event, arrange special personnel to inspect the scene, access the planning materials, and deal with it according to the actual situation.
Mr. Chen, citizen: In 2007, I purchased a house in Huangshanghuang Community, and in July 2020, the Ankang Municipal Bureau of Natural Resources issued a real estate registration certificate for all owners.
Wang Lin: Thank you Mr. Chen for affirming our work, in the next step, we will continue to work hard, continue to innovate work methods and methods, facilitate the masses to do things, and safeguard everyone's interests.
Shaanxi Provincial Health Commission tips
Please have the Inner Mongolia Ejina Banner since October 1
Gansu Jiayuguan, Jiuquan, Lanzhou resident history of Shaanxi personnel
Be the first to contact your community
Units, hotels, etc. are reported
Take the initiative to do nucleic acid testing
Cooperate with the implementation of prevention and control measures
Eat hot pot to Chuanxi Bazi Luyuan hot pot & Shuwang Jintang
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Reporter: Zhong Jian
Editor: Hu Chao (Intern)
Editor-in-Charge: Early morning
Review: Mary
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