Qilu Evening News Qilu one-point reporter Yuan Ye
Recently, citizen Zhao Gang (pseudonym) told the assistant reporter of One Point: Before he did a stored value card for Kangkang fast food on Luoyuan Street in Jinan, the money in it has not been spent, but when he recently wanted to spend, he found that this Kangkang fast food was closed and had been replaced by another restaurant in operation. Zhao Gang learned from the notification letter at the entrance of the restaurant that the remaining stored value cards can be used to continue to consume at Kangkang on the south side of the Second Ring Road. But some citizens told the one-point assistant reporter that the Kangkang fast food on the Second Ring South Road has also closed its doors, and many citizens have done stored value cards, how to refund the money in it?
Cary money did not spend the store but changed
Zhao Gang is a card for Kangkang Fast Food on the basement floor of a shopping mall on Luoyuan Avenue in 2020. "Because I used to work there, I got a card there, but then I went to another place after I worked, and the card was no longer used." Zhao Gang said that he has recently returned to the vicinity of Luoyuan Avenue for work reasons. "I wanted to spend the next two days, but I found that there was already a restaurant here."
"I was thinking of continuing to use Kangkang's stored value card to spend, but I learned that they had been replaced, and Kangkang's card could no longer be used." Zhao Gang said that although he did not have much money left in his card, he was very angry. "Isn't it a little too irresponsible to leave without notice and just leave so suddenly?"
On the morning of January 6, the reporter came to the basement floor of a shopping mall located on Luoyuan Avenue. The sign of Kang Kang Fast Food has been changed before, but the yellow mascot doll on the Kang Kang Fast Food LOGO can still be seen in the restaurant. According to a staff member in the store, Kang Kang could not continue. "Kang Kang can't go on, and their stored value cards can't be used." The staff said.
The reporter saw a notification letter on the glass at the entrance of the restaurant, which read: Kangkang Fast Food This area is about to replace the brand and carry out renovation, if you hold a prepaid card for the sale of Kangkang Fast Food, please negotiate a refund with Kangkang Fast Food, or use it in another store of the brand. The notification letter was received by the Contact Person of Kangkang Fast Food. There was a phone number on the notification letter, but the reporter called the phone and no one answered it.
Then the reporter came to the service desk of the mall, and according to the staff here, Kangkang fast food closed suddenly. "It suddenly closed at the end of last month, and we don't know what's going on, most of our employees have cards and don't know who to ask for." The staff member said that many citizens have also come to return the card. "Citizens who do card can come here and register a note."
I wanted to go to another store but found that the store was closed
According to the staff of the mall, some consumers have gone to kangkang fast food on the south side of the second ring road to use stored value cards. "But it seems that the other side does not recognize it, and the card cannot be used." The staff said.
Citizen Li Fang (pseudonym) works in an office building on Second Ring South Road. "My colleagues and I had just recharged our meals for three months the previous day, and when I went on January 5, I found that the store was closed." Li Fang told reporters that more than a dozen of their colleagues have done cards here. "In total, there are more than 30,000 yuan."
Li Fang introduced that this Kangkang fast food is also in a shopping mall, and after the sudden closure of the store, the mall also posted an announcement. The announcement reads: Kangkang Fast Food has stopped business due to its own poor management, and now our company has begun to prepare relevant legal procedures for the breach of contract of Kangkang Fast Food, and pursue the liability for breach of contract of Kangkang Fast Food leaving the shop without authorization.
"The money we recharge is real money, and they suddenly shut down like this, it's really a bit unreasonable." Li Fang said.
Subsequently, according to the announcement of the mall, the reporter called the phone of the Kangkang fast food legal person, but no one answered the phone. The reporter also looked up the latest registered telephone number of Kangkang Fast Food from the Tianyan Check, which is a Beijing number. After the phone was connected, the other party said that he had left his job. "There is no Kangkang in Beijing anymore, all transferred to Jinan, but the company address is registered in Beijing." I don't know what the specific situation is in Jinan. Employees who claimed to be kangkang fast food before said.
At present, consumers who have done cards at Kangkang Fast Food have complained to the relevant departments, and the assistant reporter of One Point will continue to pay attention to this matter.
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