1
The rider is not good at riding
The site is "high-tech"?
Master Xiao reflected
He applied to become a delivery driver
Because the car skills are not up to par
In the end, I didn't get the job done
Such a toss
Nothing was earned
It was also upside down for 600 yuan
Master Xiao is a native of Hunan
In April, he came to Hangzhou to look for a job
No. 24 is in Hummingbird, which is equipped with Shangcheng Lakeside Yintai Station
Apply to become a rider
He said he didn't have much cash on him
On the recommendation of the webmaster
Rented an e-bike from a car dealership
As a result, when the test run
Failed to pass the assessment
Master Xiao: He asked me to try to ride, but when I tried to ride, I adjusted the normal and constant speed gear of the battery car, and then I wanted to drive it to him, and I found that, he can also adjust the gear, I drove on it, and he can adjust the gear below. I almost crashed into the car, and he said that I couldn't drive a battery car and couldn't deliver takeaways.
The WeChat name of the car dealership is "Yueran Life"
Master Xiao told him, "I feel like I can't control it"
"Can you get back?"
The other party replies "Yes"
Master Xiao: It's not what I'm going to say, the stationmaster doesn't want me, let me return the car, then I can't tell the other side, this car is, it's...
Reporter: Can't control it?
Master Xiao: Yes, that's all I can say.
After returning the car
Master Xiao asked if he could get a refund of the rent
The person at the car dealer replied, "No refund, rent for the whole month"
Master Xiao said
Out of frustration
He paid a month's rent of 600 yuan
Master Xiao: After returning the battery, I asked him if the 600 yuan would be deducted, and he said that it would be deducted. A few days later, I borrowed money and handed over the 600 yuan.
Master Xiao said
He thought about it in hindsight
The car drove two laps
You have to pay 600 yuan
It's also so unfair
想把钱要回来
He communicated with the car dealer a few times
Nothing came of it
I had to ask for an explanation from the hummingbird site
Journalists also want to know
How can Master Xiao not be able to control the battery car?
Hummingbird is equipped with Hangzhou Shangcheng Lakeside Yintai Station Staff: He rode the car and tried to hit the truck.
Reporter: Is there any car damage?
Staff: There is no damage, he said that we have a remote control in our pocket, control his speed, say let him be fast, let him be slow.
Master Xiao: There is definitely that kind of high-tech, I can say with certainty that this thing can inspect that car, I have a license plate here, take that car and test it. This thing, right, I'm sure it's definitely a problem car, definitely a problem. I've been driving for over a decade, and there's no way I'm going to say.
The reporter waited at the scene for a while
I met Stationmaster Wang, who was docking with Master Xiao before
Hummingbird is paired with Hangzhou Shangcheng Lakeside Yintai Station Stationmaster Wang: His money didn't come to me, I don't accept interviews, if this is open, I have nothing to say.
2
"Shoot small rent" starts from the whole month
Riders question "use now, pay later"
What is Master Xiao's driving skills?
Let's not judge for now
What he's struggling with now
Obviously there is no actual use of the vehicle
but was deducted money
Is this reasonable?
The head of the Hummingbird site declined to be interviewed
The reporter flipped through Master Xiao's car rental order
The address above is written at 56 Gudun Road
Left a mobile phone number
The reporter called this mobile phone number
The other party claimed to be the treasurer of the car dealership
also said that the "Yue Ran Life" was her colleague
Dealer staff: Hello, I don't have a record of him returning the car, which stationmaster he contacted, let him contact that side. You asked him to open the platform, which is the "small rental" platform, we just, after the site finished chatting with you, you don't have a car, our company provides a car, he doesn't rent it by the day, and you open the order, it is written very clearly, less than a month, is a monthly deduction.
The staff member explained
E-bikes are provided by the car dealership
Renting a car uses the "Pai Xiao Rental" applet
The reporter looked at the order
Master Xiao rented 24 installments in one go
The total rent is 14,400 yuan
$600 per month
There is a red letter reminder on the order interface
"The rent starts from the whole month, and the whole month is billed if it is less than a whole month"
After returning the car, Master Xiao automatically deducted the fee in order to avoid follow-up
The first month's rent of 600 yuan was paid
The first instalment of the current rental bill shows "Paid"
The remaining display is "Off"
It costs more than 14,000 to rent for two years
On average, it is more than 7,000 a year
If you have the money, you might as well buy one
Master Xiao said that he really didn't have that much principal
Master Xiao: At the beginning, I borrowed 2,000 from my parents, because there was no more money in the countryside, and then I said that I had no money, so I posted a circle of friends, and a classmate lent me 2,000.
Master Xiao planned to come to the car dealer to ask for an explanation
That's when he got a phone call
Reporter: Which unit are you?
Staff of Gudang Street, Xihu District, Hangzhou: I am from Gudang Street.
Reporter: I am a reporter from Zhejiang TV station, he asked us for help today, whether the address of the store is empty, I have checked whether it is not.
Staff: yes, our community went to see it, and it was empty. Then I'm going to transfer this 12345 to Shangcheng District, which can't be handled by Xihu District.
Originally
Previously, Master Xiao had called the 12345 hotline to complain
The staff is here to find out
As it stands
Only by the location of the Hummingbird site
It will be handed over to the relevant departments of Shangcheng District to intervene
Subsequently, Master Xiao contacted the customer service of the "Pai Xiao Ren" platform
Master Xiao: I just used it for two minutes, is it a month's money?
"Shoot a small rental" Customer service staff: Yes, less than a month will be charged as a month.
Master Xiao: Take a look, it's very expensive, 600 yuan to take a look.
Customer service: After placing an order, if the rider does not want to use it due to personal reasons, he needs to pay the whole month's rent.
Master Xiao: I paid, now I can't see this car, at first I looked at it for 600 yuan, but now I can't see it for 600 yuan.
Master Xiao: Even if you use it first and pay later, there is a process of using it, I have to determine whether it can be used, the battery car is not suitable for use, you can apply for a lease return, this is also normal.
After the news aired
Feedback from Master Xiao
A refund of $600 has been received