Since the beginning of this year, Shuifu Town, Gaolan County, has innovated the "12345" working method of letters and visits to achieve social harmony and stability in the town.
Transform the "one" kind of work thinking. That is: party members and cadres "open the door to visit" to listen to the people's opinions, "go out to visit" to investigate the people's situation, "door-to-door appointment" to solve people's worries, "knock on the door and return visit" to win the hearts of the people, change "sitting in the hall and waiting for visits" to "take the initiative to visit", and realize source governance. Closely combined with the system of universal contact with the masses, township leaders go into villages and households every week to understand the demands of the masses and solve the difficulties of the masses; The cadres of the village "two committees" and the "one village and one police" investigated and resolved the emerging problems through in-depth visits, so as to realize that "small things do not go out of the village, big things do not go out of the town, and contradictions do not turn in".
Convene the "two" symposiums to combine reason and reason to resolve the contradictions between letters and visits. In accordance with the principle of "three in place and one handling", according to the actual situation of the case, different levels of forums are adopted: first, to convene a forum for town and village cadres, adhere to the problem-oriented, people-centered, look for a breakthrough in the incident, and seek to solve the problem for the masses with heart, affection, and hard work. The second is to convene a forum of villagers' representatives, in which villagers' representatives, veteran party members, veteran cadres, and other people of prestige will discuss the problems reported by the masses, pool their wisdom, and earnestly do a good job in mediating contradictions and disputes in the village.
Implement "three" centralized research and judgment, classified research, and ensure accurate policy implementation. For the unresolved contradictions and disputes of the visit or visit, different research and judgment mechanisms are adopted according to the complexity of the problem. First, simple problems are resolved by the town comprehensive management center; Second, the case leader organizes relevant personnel to analyze and judge complex problems and come up with solutions to them; Third, for difficult cases, the principal leaders will preside over and convene a joint meeting on petition work to focus on research, judgment, and formulation of solutions.
Carry out "four" follow-up visits to consolidate the results and improve the satisfaction of the masses. First, on the same day, the staff of the town comprehensive management center went to the home of the petitioner to find out whether the petitioner was satisfied with the process and result of resolving the case; Second, within 3 days, the leader of the case will conduct a satisfaction survey on the petitioner and understand the ideological dynamics of the petitioner; Third, within one week, the main leaders will learn about the satisfaction and living conditions of the letter-writers and visitors through visits or telephone calls, and provide assistance and assistance to the letter-writers and visitors who have practical difficulties; Fourth, within one month, the village cadres should pay attention to their dynamics, understand their actual situation, do a good job of stabilizing and controlling them in a timely manner, and report the situation in a timely manner.
Implement the "five guarantees and one" working mechanism, and do a good job in maintaining stability through letters and visits. Establish a "five-pack-one" responsibility system composed of main leaders, case leaders, village cadres, branch secretaries, and "one village and one policeman", conduct regular visits to key personnel, patiently do a good job of ideological guidance, and resolutely avoid abnormal petitioning situations such as repeated visits, skipping visits, and group visits.
Editor丨Guo Yulin
Audit丨Zhang Farun