Security, security, keep one side safe, keep the lights of thousands of homes!
However, in real life, because of the attitude of the security guard, it has caused a lot of controversy, and people are more inclined to blame the security guard.
As a place to save lives, all staff, including doctors, nurses, management and support staff, should adhere to the principle of "life first" in their work, and should do their best to help patients in difficulty.
Some people see this as a moral kidnapping, but in reality, in a particular professional environment, everyone has a specific mission. The initiative of hospital staff to help patients should be a spontaneous act, especially when it is within their purview.
On May 11, a netizen in Nanjing, Jiangsu Province, posted a video in which he described the unpleasant experience of taking his pregnant wife to the emergency department of the Jiangsu Provincial Maternal and Child Health Hospital. According to the video, his wife's amniotic water had broken, but the security guard refused to open the door, but lowered his head to play with his mobile phone.
The incident sparked widespread controversy on the Internet. It is well known that the rupture of amniotic water in pregnant women is a great risk to both the mother and the fetus, and can lead to serious consequences if not treated promptly. However, in such emergency situations, the neglect of security guards is particularly unacceptable.
In the comment area of the video, the netizen described the incident in detail: That night, he drove his wife to the emergency department of the hospital and asked the security guard about the location of the emergency room, but the security guard not only did not help, but did not even look up. He had to pull over to the side of the road and go in to find the nurse in the emergency room himself.
The nurse advised him to park his car under the emergency room, but he couldn't get in. The nurse tried to get the security guard to remove the barricade, but when he returned, the barricade was lowered again. The netizen tried to get attention by turning on his lights and honking his horn, but the security guard remained unmoved.
Someone tried to knock on the door for help, but the security guard wore headphones, looked down at his phone, and ignored the plea. Even when asked if he could open the door, the security guard asked, "Don't you have hands, can't you open it yourself?" This reaction and attitude undoubtedly aggravated the anxiety and dissatisfaction of the patient's family.
Video man self-reported
When I drove my wife to the hospital, she was in urgent need of emergency treatment because her water had broken. I asked the security guard where the emergency room was, but the security guard didn't even look up. Due to the urgency of time, I had to pull over to the side of the road and run in to find the emergency nurse myself.
The nurse told me to hurry downstairs, but I found that I couldn't get into the hospital. The nurse was also confused, so she asked the security guard to remove the barricade so I could drive in.
It was raining heavily that day, and my wife couldn't get wet. I drove in and left to find that the security guards had put down the barricades again. I tried to get the security guard to pay attention with my headlights and horn, but he ignored me. There was even a passerby knocking on his door, although he looked up, but because he was playing with his mobile phone with headphones, he still ignored it. When I asked him to open the door, he said, "You don't have hands, you can't open it yourself!" ”
It seems that the reason why the security guard did not respond in time at that time may have been because my urgent tone made him feel uncomfortable and hurt his self-esteem. Especially on rainy days, he is even more sluggish to react.
But at the nurse's insistence, the security guard eventually had to move the barrier and let me drive in. When I drove out to leave, I found that the barrier at the door had been lowered again. I called the security guard again to open the door, but he ignored him. I had to go to the security booth and reason with him and take a video.
In the end, the security guard said angrily: "You don't have hands, you can't open it yourself!" ”
That's pretty much the way the whole thing happened.
Netizens left messages expressing their anger, believing that such behavior should be expelled. They criticized the security guard for playing with his mobile phone during working hours and acting boldly, questioned whether the security guard had a background, and recommended that the police be called.
The hospital responded that it had verified the incident and punished the security guards involved, and also received the understanding of the parties.
Netizens' opinions
Some netizens think that the security guards just follow the rules of the hospital, and the hospital stipulates that foreign vehicles are not allowed to enter. They feel that the problem is that the security guards are more rigid in handling things, and they should be flexible in the face of emergencies, after all, human life is paramount.
Some netizens also said that the presence of roadblocks itself means that traffic is prohibited.
Some netizens pointed out that usually after this kind of problem occurs, security companies often evade responsibility and pass the buck to each other.
Intellectual Person:
People familiar with the matter said that in fact, the door can be opened, but it is just a few plastic barricades. They believe that on a rainy day, the security guards are reluctant to go out and move the barricades, and when the caller makes a request, the security guard does not take action and instead shouts at the caller.
They believe that this behavior shows that the person seeking help is not honest either.
In response, the Jiangsu Provincial Maternal and Child Health Hospital finally responded, saying that it had noticed the incident and would conduct a detailed investigation. They pledged to strengthen the management and training of the security forces to ensure that similar incidents do not recur.
Afterwards, Mr. Zhu said that his complaint was mainly directed against the specific security guard, not at the hospital. The security guards have also apologized to him.
In addition, the family of the pregnant woman filed a complaint against the security guard's misconduct. The video of the incident was widely spread on the Internet, attracting the attention and condemnation of many netizens.
Some netizens expressed their unacceptability to the arrogant attitude of the security guards, and believed that the behavior of the security guards was extremely irresponsible in situations like hospitals that needed emergency assistance.
In response, the hospital also responded, indicating that it had punished the security guards involved. Pregnant women and their families expressed satisfaction with the hospital's handling measures.
This incident reflects the importance of professional responsibility and competence on the part of those working in the service industry. It is hoped that the relevant units can carry out rectification and ensure that every employee can be competent in their duties and conscientiously perform their job responsibilities.
In addition, some netizens raised some questions, such as outsourcing, temporary workers, equipment failures, etc. Are they also involved in this matter?
Some people also questioned, is there really a situation where the security guard does not open the door? Some netizens believe that there may be other reasons.
Some smart netizens pointed out that parking fees can be avoided by entering through the side door.
Some netizens commented that if there is time to shoot a video, then the situation may not be so urgent.
Some netizens believe that this matter should be fully investigated, because the problem cannot exist on only one side, and many so-called revelations may only show part of the situation.
The parties speak out
The person said that when he drove to the hospital, he asked the security guard where the emergency department was, and because his wife's amniotic water had broken, the situation was urgent. But the security guard wore headphones the whole time and ignored anyone, even if there was a passer-by prompting, the security guard just looked up and continued to ignore it. When asked to open the door, the security guard asked, "Don't you have any hands?" ”
The hospital comment section fell
The comment area of the hospital also became lively, and some people joked: "I heard that the security guards in your hospital are very good, and I want to apply for a job." ”
Some sarcastic comments say that if intentional homicide were to be dismissed, then all condemned prisoners in history died in vain.
Another person asked, "Do you still recruit security guards?" Rest assured, I won't play with my phone. ”
The incident is still subject to further official notification. At present, the hospital is undergoing verification and investigation, and conclusions cannot be made solely on the basis of unilaterally released videos. After all, any normal person understands the importance of putting life first, especially when it comes to two lives, and under normal circumstances, the door will be opened. If something goes wrong, there must be a reason.
What do you think about this? Feel free to share your opinions in the comment section.
According to people familiar with the matter, many hospitals do not allow outside vehicles to enter, so the security guards may simply be enforcing the hospital's rules, which explains why they are so adamant.
Although some hospitals have such regulations, which are important, people and situations change. Especially in emergency situations, such as a race against time for pregnant women in labor, how can we be completely bound by regulations?
The Jiangsu Provincial Maternal and Child Health Hospital has taken note of the incident and said it was an unprecedented situation. They promised to investigate the matter thoroughly and give Mr. Zhu a clear answer.
The hospital responded quickly, and Mr. Zhu also issued a statement saying that the hospital was actively cooperating with the matter, and he believed that the hospital's attitude was commendable. His previous child was also born in this hospital, and his grievances were mainly directed at the security guard personally. At present, the relevant security personnel have apologized to Mr. Zhu and his wife, and the hospital has also promised to strengthen management.
In an emergency, Mr. Chu should not have left the vehicle to look for the nurse, but should have moved the roadblock and driven the car in.
At present, the two parties have reconciled, and the security guards involved have been punished accordingly. But this incident is a wake-up call that similar situations should be prevented from happening again.