Recently, the topic #Luckin Coffee was exposed to ice cube mildew# rushed to the hot search, causing heated discussions among netizens.
May 8, Huanggang, Hubei. Mr. Wang bought a few cups of coffee at Luckin Coffee (Aidu Mansion Store) that day, and when he opened the lid and drank it, he found that the ice cubes were "hairy and moldy". Mr. Wang said that he vomited three times after that, and has now complained to the Municipal Supervision Bureau.
Source: Video screenshot/@搜狐千里眼搜
In this regard, some netizens think that Luckin is very strict, and if the ice is not clean, it may be because the store is lazy.
There are also many netizens in the comment area who questioned the problem of the ice machine, "Mildew should be impossible, because the temperature does not allow it, either the filtered water used to make the ice cubes is too dirty, and then the dirty things and the water freeze, or the ice maker has not been cleaned for a long time......"
Some netizens believe that the sanitation and disinfection of the hidden places in the store are not in place, and there are sanitary dead ends, "These are not just to let employees wash their hands to prevent it, and the regular cleaning and replacement of equipment is more important." ”
However, some netizens questioned this.
On May 9, the media contacted Huanggang Qichun Luckin Coffee Aidu Building Store. A staff member of the store said that the company was aware of the situation and was investigating the cause. "I don't know the specific reason for the moldy ice cubes, but the hygiene in our store is quite good, and we operate in strict accordance with the requirements."
Subsequently, the media called the customer service hotline of Luckin Coffee, and the staff said that all the drinks of Luckin Coffee require baristas to be made in strict accordance with the formula and standards, and the specific information is subject to the official website announcement.
On the 9th, a staff member of the Qichun County Market Supervision Bureau said that he had received a complaint about the matter and assigned staff to deal with it.