During the "May Day" holiday, the travel demand of the masses was released intensively. Jingtai Expressway Toll Office focuses on the goal of "ensuring smoothness, safety, stability and excellent service", and takes multiple measures to ensure the convenient and orderly passage of the road network and provide a strong guarantee for the safe travel of drivers and passengers.
In the monitoring sub-center of Jingtai Expressway Toll Station, the telephone rang one after another, and the monitor Hu Qinqin made every effort to perform his job responsibilities from answering the phone, patrolling and monitoring, commanding and dispatching to reporting information.
Hu Qinqin, the monitor of Jingtai Expressway Toll Office: Pay close attention to the weather, road conditions, and traffic flow, keep an eye on peak travel hours and congested road sections, reasonably plan emergency rescue forces, and establish a collaborative and efficient information sharing and linkage disposal mechanism with traffic police, road administration, maintenance, rescue and other departments, so as to fully protect the traffic efficiency of highways in the jurisdiction.
As the "eyes and ears" of the expressway, Hu Qinqin and his colleagues stick to the monitoring screen 24 hours a day, and it is they who carry out video inspections of the road network, accident rescue dispatch and command, information release and other work behind the scenes, so as to make the highways in the jurisdiction safer and smoother.
Jingtai Expressway Toll Station Monitor Hu Qinqin: Since work, "May Day" has basically been spent on the post, did not accompany the family, although a little regrettable, but the family is very supportive of my work, as long as I can provide a safe and convenient traffic environment for the driver and passengers, no matter how hard it is worth it.
At the intersection of the expressway, there is such a type of people, they stick to the two or three square meters of the post, work in the service, think about what the driver thinks, help the driver to take the need, with high-quality service to create a good window image, they are the high-speed toll collectors.
Wang Xueping, toll collector of Jingtai Expressway Toll Office: We must not only do a good job in the civilized service of the window, but also do a good job in the management of the entrance and the quick collection and release. In order to enhance the convenience and satisfaction of drivers and passengers, we open a convenient service desk 24 hours a day to provide free hot water, meals, route consultation, emergency medicines, simple vehicle maintenance tools and policy consultation services.
Jingtai Expressway Toll Office has 4 toll stations, in order to create a safe, smooth and orderly road travel environment, enhance service awareness and skills, all cadres and employees with practical actions to practice responsibility and responsibility, go all out to do a good job in the "May Day" holiday safety and smooth work, for the majority of drivers and passengers to provide a strong guarantee for the safe travel.
Gu Zongcheng, deputy director of Jingtai Toll Station of Jingtai Expressway Toll Office: "May Day" During the period, the average daily traffic volume of Jingtai toll office reached more than 10,000 vehicles, in order to ensure the safe and orderly passage of vehicles during the holidays, we took four measures, one is to set up a safe and smooth emergency team in advance; the second is to command the lane guard personnel in advance; the third is to do a good job in civilized service, effectively establish the image of the window industry; the fourth is to control the abnormalities that occur in the lane and the abnormalities on the road in a timely manner, and release information to the passing drivers and passengers in a timely manner, so as to achieve effective command, Effective scheduling, optimally help the public to travel, strengthen industry services, and make every effort to ensure the smooth flow of lanes during holidays at Jingtai Toll Office.
Reporter: Liu Libo, Lu Changlai