Apple says that it designs and produces digital technology products, which have a very high market share in the world! From computers, to mobile phones, tablets, watches, headphones...... You may be an Apple family bucket user, or you may be a single Apple product user, even if you don't have any Apple products, you may have the possibility to buy it one day. So today I will tell you what you don't know about Apple's after-sales service?
Apple's official website, the after-sales policy is the best, offering 14 days of no reason to return. That is to say, after the phone is activated, if you are not satisfied, you can still return it. Even a directly operated cat flagship store supports 7 days of unreasonableness, regardless of whether it is unsealed or not, whether it is used or not. If it is in a third-party channel, such as a certain east and a certain night, once the machine is unpacked, it will not support return or exchange.
Therefore, the best choice for buying an iPhone is Apple's official website or offline direct stores, followed by Apple's official Tmall flagship, these two places can support returns after you activate your phone.
We all know that the iPhone battery health is less than 80%, if you don't change the battery for a long time, you can charge three times a day for daily use, drop frames at low frequency, and there is still stuck, if your iPhone is still under warranty, and the battery health is less than 80%, then you can replace the battery for free, as we all know, Apple mobile phone for a new original battery, and a new mobile phone is no different.
When you go to Apple's official inspection equipment problem, some equipment needs to be returned to the factory for testing or maintenance, and the after-sales personnel will temporarily give you a spare machine. Such devices have special markings, and the serial number will also show that it is a loaned device, and the official warranty is not available.
Apple devices within the warranty period can be repaired not only by the machine itself, but also by accessories.
- 1. The motherboard and screen of the iPad are guaranteed for two years.
- 2. The data cable that comes with the mobile phone can also be guaranteed
- 3. All accessories sold including phone cases, straps can also be warranted.
- 4, Mac series warranty for two years, if you buy in Zhejiang province then three years warranty
- 5. If the back cover of the phone is cracked, but a complete crack, it may be possible to take the warranty
Vocabulary analysis
- Battery Health: Refers to the percentage of the battery's maximum capacity compared to a new battery, reflecting the condition of the battery.
- Warranty period: refers to the time frame in which the manufacturer bears the responsibility for the maintenance of the quality of the product.
- Return-to-factory inspection: refers to the process of sending the product back to the original factory for testing and repair.
- Standby machine: Temporarily replace the equipment used during the maintenance of the original equipment.
- No reason to return: The consumer can return the purchased item within the specified time without providing any reason.
Hopefully, this article will help you better understand Apple's after-sales service, so that you can enjoy the convenience brought by technology while also being comfortable when you encounter problems. After all, knowing these little secrets is also a must to become a qualified Apple fan!
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