Cai Yi: Only by standing on the shoulders of giants can we see the world farther away丨2024 business companions

Here are the 100 faces of Huawei's partners in 2024

【Business Companion】Issue 8

Almost all entrepreneurs understand this truth: enterprise development is like sailing against the current, and if you don't advance, you will retreat. Since founding Guangdong Lichuang Information Technology Co., Ltd. in 2004, Cai Yi is also well aware of this. However, Cai Yi, who was born in technology, has his own way of life: if a company has its own core competitiveness and a wide enough moat, it can maintain a competitive advantage for a long time.

From the initial sales and technical services of some automation product accessories, to becoming a provider of safe, reliable, high-quality and efficient products, technical services and overall information solutions for users, Guangdong Lichuang has gradually reserved a strong enough technical force in the development process, and has walked out of its own way with professional service capabilities.

Nowadays, Guangdong Lichuang can not only provide users with optimized solutions and professional services at all levels such as the Internet of Things, big data applications, information product research and development, industry applications, information security planning, etc., but also provide customers with certain customized development services based on the needs of users' actual business scenarios.

Despite this, Cai Yi is also clearly aware that Guangdong Lichuang is a small and medium-sized enterprise and cannot invest too much in technology to study the technical details of the product. In order to do things at the same time, look up at the road, we must find a partner with enough forward-looking technology to give Guangdong Lichuang a direction and guidance. "Huawei definitely sees a longer term and is more accurate than us, and as long as we follow Huawei, we will be able to avoid losing our way and always do the right thing. Cai Yi emphasized.

Even start-ups

Have a long-term view as well

According to data from the State Administration for Market Regulation, in the first three quarters of 2023, 7.065 million new private enterprises were established across the country, a year-on-year increase of 15.3%. From this data, it can be seen that on average, more than 20,000 new companies are born every day, but most of these start-ups do not have a lifespan of more than three years.

For start-ups, survival is the first priority, but if you only think about the immediate benefits and do not take a long-term view, start-ups will not be able to achieve sustainable development. "After 20 years of precipitation, although the profit is not high, we are not only profit-oriented, but pay more attention to the long-term sustainable development of the future. Cai Yi said.

Thanks to this development concept, there is basically no shortage of projects in Guangdong Lichuang today, but in terms of project selection, Guangdong Lichuang is still more inclined to choose those projects that are truly valuable and have controllable risks. However, the cautious Guangdong Lichuang has also had the experience of failure, in the initial stage of the company, Guangdong Lichuang has independently tried the research and development of information software products, but the actual did not achieve the expected goals.

All the growth experience of the enterprise will not be in vain, and every step counts. Although Guangdong Lichuang did not independently develop information software products, but the gene of technology research and development was planted; in the process of serving customers later, Guangdong Lichuang gradually formed its own unique competitive advantage by virtue of the construction and accumulation of technical capabilities.

At the same time, Guangdong Lichuang, which has suffered setbacks in product independent research and development, also realized that due to the company's lack of brand influence and limited investment in technology research and development, it is difficult to make a product that is widely recognized by customers on its own, but it is different to stand on the shoulders of "giants" like Huawei.

In Cai Yi's view, whether in terms of brand influence or grasp of technology development trends, Huawei can be like a lighthouse to guide the direction and provide support for the development of Guangdong Lichuang. In addition, Huawei's many cutting-edge R&D achievements in the ICT field have also made Cai Yi full of confidence in the future development of Guangdong Lichuang.

Stand on the shoulders of giants

in order to see higher and farther

As early as 2011, Guangdong Lichuang had already started cooperation with Huawei, but at that time, Huawei's enterprise business was also just starting, and the combination of a start-up and a new business segment did not seem to be favorable. Despite this, Cai Yi, who has a technical background, still firmly chooses to cooperate with Huawei: "I identify with Huawei from the bottom of my heart, and I think it is admirable that Huawei can calm down and do technology research and development and basic scientific research." ”

At first, the cooperation between Guangdong Lichuang and Huawei did not go well. Due to the low market recognition, "it was very difficult for us to promote Huawei's products at that time. Cai Yi said frankly. During a bidding for storage products, Huawei sent a technician from Chengdu as technical support, but due to the lack of local success stories and the strength of competitors, the bid was not successful. Despite this, Cai Yi was deeply moved by the responsible work attitude of Huawei people, which also strengthened Guangdong Lichuang's determination to cooperate with Huawei.

If mutual recognition is the origin of the cooperation between the two companies, then common growth and win-win cooperation are the key to the long-term sustainable cooperation between the two companies. After understanding and familiarizing themselves with each other in the early stage, the cooperation between Guangdong Lichuang and Huawei began to focus on building industry model cases, and constantly opened up a new situation in the industry market.

In the more than 10 years of cooperation between Guangdong Lichuang and Huawei, the two sides have carried out in-depth cooperation in the fields of education, healthcare, large enterprises, and finance. In this process, Guangdong Lichuang has become a gold medal distributor of many Huawei products, and has also won the Huawei Guangdong Government and Enterprise Best Service Partner Award for many consecutive years, becoming the only authorized service center in Zhuhai, Zhongshan, and Jiangmen, and expanding its business to the whole country.

This period of time not only records the precious journey of the two sides working together for a win-win situation, but also records many unforgettable moments when both sides are in the same boat through thick and thin. In the past few years, Guangdong Lichuang received an urgent task to build IT infrastructure for a designated hospital for new crown pneumonia patients. However, when the customer migrated the database, the database was deleted by mistake due to improper operation by the O&M team. To this end, Guangdong Lichuang and Huawei intervened in a timely manner and worked overtime overnight for nearly a week, not only to help the customer restore the database, but also to implement data delivery and business system migration.

Although several years have passed, Cai Yi still remembers the experience of Guangdong Lichuang and Huawei working hand in hand, sharing hardships and forging ahead. "Since the customer did not purchase a dedicated database migration service, we were not only facing financial risks, but also life and health risks when entering and leaving the hospital every day. It is precisely this experience that has further strengthened our comradeship with Huawei. ”

The cooperation between Guangdong Lichuang and Huawei is not only reflected in one specific project after another, but also in the improvement of its own technical capabilities. In recent years, Guangdong Lichuang has actively cooperated with Huawei and scientific research institutes to expand and extend to artificial intelligence and the Internet of Things. In response to the needs of safe transmission of oil and gas pipelines, Guangdong Lichuang's newly launched LCOP-19A pipeline optical fiber early warning system, as an important part of the intelligent system of oil and gas pipelines, can accurately detect the operation status of pipelines online without missing or misreporting any details, and escort the safety of oil and gas pipelines.

Brave the wind and waves to stand at the head of the tide

Together, we will write a new chapter

In recent years, the integration of the digital economy and the real economy in mainland China has deepened, and various new technologies are being applied to various industries and regions at an accelerated pace.

"I think this is Huawei's clarion call to our partners, leading us to brave the wind and waves. Cai Yi said, "In this process, Huawei's partner strategy of 'being integrated' has not changed, but the capabilities and requirements of our partners have become higher and higher. In particular, we need to continuously improve our technical, management, and service capabilities to keep up with Huawei's pace and rhythm. ”

To this end, Guangdong Lichuang is also actively promoting self-learning and self-growth. With the help of Huawei's materials and training services, 11 people have obtained the HCIE (Huawei Certified ICT Expert) certification, which is the highest level of ICT technology certification in Huawei's certification system, and today, 25% of Guangdong Lichuang senior engineers and more than 60% of intermediate engineers have been obtained.

At the same time, Cai Yi also felt that Huawei's support and empowerment for Guangdong Lichuang is also increasing. In terms of products and technologies, Huawei will provide interface development to enable Guangdong Lichuang to carry out secondary development based on Huawei products, and in terms of partner policies, Huawei firmly implements a fair, just, transparent, and simple partner policy, and works together with Guangdong Lichuang to achieve the ultimate goal of how to serve customers well.

On this basis, Cai Yi also hopes that Huawei can lead Guangdong Lichuang to focus on the latest cutting-edge technologies, move faster and more efficiently in technology research and development and product polishing, and always be at the forefront of the digital intelligence era to provide customers with more technical value. "Only by providing customers with value that meets their needs and even exceeds their expectations can we all work together to achieve a win-win situation. Cai Yi emphasized.

As we all know, the digital and intelligent transformation of enterprises is not achieved overnight, and requires long-term investment and persistence. They can not only accurately judge the development trend of the industry and give scientific, systematic and overall solutions, but also provide the most cost-effective products and solutions, as well as a wealth of successful cases, so as to help customers save costs and improve the success rate of transformation. And this is precisely the advantage of Guangdong Lichuang and Huawei.

Now, in Guangdong Lichuang, it has been labeled as "Huawei", in this regard, Cai Yi believes that the "Huawei" label is a big plus for Guangdong Lichuang. "Maybe other brands have higher profit points, but we don't focus on short-term gains, Huawei has strong R&D capabilities and accurate judgment for the future, which can lead us further." ”

With the continuous deepening of the cooperation between Guangdong Lichuang and Huawei, the company has gradually converged with Huawei in terms of culture and team style. As a result, Huawei is focusing on the main channel of ICT that it is good at, while Guangdong Lichuang is leveraging its advantages in technology and services to build a bridge between customers and Huawei, and the three parties will work together to achieve a digital and intelligent future. "Looking back, it's rugged and bumpy, looking forward, never give up!" In Cai Yi's view, this is a true portrayal of the cooperation between Lichuang and Huawei.