Major industrial projects are the "ballast stone" of economic development. Since the beginning of this year, the District Housing and Urban-Rural Development Bureau has set up a special class for full-process agency work around major projects in the district, accurately docking the needs of enterprises, and carrying out full-process agency services on a one-to-one and whole-process basis, so as to boost the project to be put into operation as soon as possible.
With a total investment of more than 600 million yuan, the Anshan Iron and Steel CIMC coke oven gas to LNG co-production hydrogen project is a new energy demonstration project focusing on the national "double carbon" strategy, and it is also a key construction project in our district. In order to ensure the smooth progress of the project, when applying for construction permits, the District Housing and Urban-Rural Development Bureau set up a "one-to-one" full-process agency team to comprehensively sort out the approval items and materials required for the whole process of the engineering construction project, refine the problems that need special attention in the application process, and go deep into the project construction site for many times to provide "door-to-door service" to help enterprises get the construction permit smoothly in the shortest possible time. At present, the project has entered the stage of stand-alone commissioning and is scheduled to be put into operation at the end of May this year.
Ma Fugang, Deputy General Manager of Anshan Iron and Steel CIMC (Yingkou) New Energy Technology Co., Ltd.: After our materials were ready, we provided the materials on the same day, and the construction permit was issued to us the next day, which saved us a lot of time and created favorable conditions for the construction of the project site.
"Whether the project unit is happy or not, satisfied or dissatisfied" is the ultimate criterion for testing the effectiveness of the whole process of charge d'affaires. For key industrial projects in the district, the District Housing and Urban-Rural Development Bureau has set up a "one-to-one" full-process agency class. The working class has formulated a work system for the examination and approval of engineering construction projects, established an agency team composed of all examination and approval personnel in the examination and approval chain, and formulated personalized service plans according to the actual situation of the project and docking needs. For key projects, priority acceptance and approval are implemented, and "window assistance, full-process agency, departmental special office, and joint supervision" services are provided.
Yu Chao, Deputy Chief of the Construction Engineering Section of the District Housing and Urban-Rural Development Bureau: By optimizing the handling process, integrating government resources, integrating online and offline, etc., under the premise that the application materials are complete and in line with the statutory acceptance procedures, the whole process from accepting the application to forming the results can be done at one time or zero door-to-door, so as to ensure that the enterprise handles the construction permit procedures "once completed" and achieves the administrative goal of "running at most once".
The special class for the whole process of charge d'affaires adheres to the work concept of "active intervention and front-line service", and goes deep into the front line of project construction by carrying out the activities of "sending policies and services" to the agent, understands the project construction situation and existing difficulties, and includes the projects in need into the project library to provide "butler-style" full-process agency services. From "waiting for the door" to "delivering to the door", from "asking me to do it" to "I will help to do it", the whole process of the charge d'affaires staff strives to provide better services for the project unit, so that the enterprise can focus on production and development without distractions.
Mao Jian, Deputy Director of the District Housing and Urban-Rural Development Bureau: Based on the actual work, our bureau continues to optimize the business environment, sets up service classes and service files for key projects, asks needs, finds countermeasures, unblocks points, solves problems, and goes all out to help promote project construction with the attitude of "shop second". The bureau team and relevant business departments form a special work class, adhere to the concept of "combination of management and service", provide "navigation guidance" for enterprises to handle engineering construction procedures, send efficient and convenient service experience to enterprises, and strive to reduce processes, save time, increase services and improve efficiency.