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In recent years, Shanxi Province has accelerated the integration of taxi patrol networks and actively promoted the construction of the 95128 taxi call platform. Up to now, our province has taken the lead in the country to realize the interconnection of provincial municipalities 95128 transportation service platform, has opened to cover the whole province, the elderly can use the platform to call a car with one click, it is very convenient to use.
The reporter learned that 95128 is a national unified taxi service phone number, and its call platform is a public welfare platform, which solves the travel difficulties of the elderly through "one-click taxi". Previously, our province launched the "95128 Helping the Elderly Travel" activity. An elderly passenger said, "95128 is very convenient for the elderly, and now this platform has a one-click taxi software, I press the button, and the taxi will pick me up directly in front of the building." ”
The staff of the 95128 taxi call platform said that the public can book a car through three ways: WeChat mini program 95128 taxi, WeChat public account 95128 call and direct call 95128. "The platform has a dedicated 24-hour manual seat service, and the elderly can make a ride without leaving home, which meets the diversified and multi-level travel needs of the elderly. ”
On April 16, the reporter experienced the platform's ride-hailing service. When calling a taxi, passengers call the 95128 national taxi hotline, according to the voice/manual prompt, say the current location, hang up and wait, the driver will have a text message prompt after grabbing the order, and get on the bus with the right number. If the driver does not grab the order within three minutes, the system will automatically send a text message to the passenger, and the passenger can call the hotline again after receiving the text message to continue to call the car, so as to avoid wasting time waiting for passengers for a long time. The second way to call a taxi is the WeChat mini program, and passengers can call a car through the "95128 Transportation Service" WeChat official account or the "one-click taxi" function in the mini program.
The reporter learned that the 95128 call service provides telephone and network car-hailing services for the people 24 hours a day, and provides call dispatch services for 60,000 taxi drivers in the province, which is the first transportation service platform in the country to realize the interconnection of provincial municipalities.
Many places in our province have continuously improved the role of 95128 call service guarantee by posting 95128 signs on the doors of cruising taxis, carrying out training for taxi drivers for the elderly, and forming a "love service" fleet. Up to now, 11 districted cities and 70 counties (cities) have opened this service, and more than one million telephone ride-hailing orders have been placed.
A cruise taxi driver told reporters, "Since the 95128 platform has been established, there is one more channel for taxi drivers to take orders online." The 95128 taxi exclusive platform is run by the state and is public welfare, which does not take a commission for our drivers, reduces our empty driving rate, and increases our income a lot. ”
The staff said that the construction of the 95128 taxi call platform is to adhere to the innovation of traditional service methods and intelligent service methods. "The functions of online car-hailing and telephone car-hailing have been added to taxis, which has transformed and upgraded the traditional industry and solved the problems that have been in the taxi industry for many years. (Reporter Zhang Lei, intern Wang Yuwei)
Executive Producer | Zhao Shiheng
Editor-in-charge | Zhang Shuxuan
Source | Shanxi Evening News
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